Bilingual Tax Expert Remote Tax Return Specialist

Intuit; Granby; Remote; CAD 33,000 - 43,000; Part time

Job summary

Intuit is seeking a Tax Expert to assist customers in completing their taxes using TurboTax in a virtual, client-facing role in Canada. You will leverage government resources and tax software to handle complex returns and maintain accurate records using video tools.

The role requires bilingual English/French communication, flexible hours with a minimum of 20 hours per week, and a commitment to delivering excellent customer service.

Qualifications

• Minimum 2+ years of paid professional tax preparation experience.
• Ability to provide CRA RepID on onboarding.
• Experience with professional tax software for personal returns including complex elements.
• Bilingual proficiency in English and French.
• Willing and available to work a flexible schedule with a minimum of 20 hours per week.

Responsibilities

• Help customers complete their taxes using TurboTax products.
• Use government sites and team expertise to deliver the right answer.
• Interact with customers via video tools and maintain accurate records.

Skills

Tax Expertise

Effective Communication

Problem Solving

Resourcefulness

Technical Acumen

Tools

Professional tax software

Job description

Intuit is seeking a Tax Expert to assist customers in completing their taxes using TurboTax in a virtual, client-facing role in Canada. You will leverage government resources and tax software to handle complex returns and maintain accurate records using video tools.

The role requires bilingual English/French communication, flexible hours with a minimum of 20 hours per week, and a commitment to delivering excellent customer service.