VIP FOH Experience Manager - Flexible Hours & Growth

Cineplex; Montreal; On-site; CAD 52,000 - 70,000; Full time

Job summary

Cineplex in Montreal is seeking a Front of House VIP Experience Manager to lead and support a dedicated FOH team, ensuring exceptional guest experiences. You will drive service standards, oversee day-to-day operations, and manage staffing to maintain a lively yet organized venue.

Ideal candidates have 2+ years in hospitality management, strong communication, and computer/mathematical skills. Flexible evenings/weekends and Smart Serve certification are preferred.

Qualifications

• You have a minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment.
• You have a flexible schedule including evenings, weekends and holidays
• You have strong computer literacy and mathematical skills
• You have a college or Hospitality degree (preferred)
• You have safe food handling and smart serve certification (preferred)
• You are organized and have strong communication skills, with the ability to establish an instant rapport with Guests and employees of all demographics

Responsibilities

• Enforcing all policies and procedures by coaching, motivating, and training FOH employees
• Hiring and reviewing staffing levels for host/hostesses, servers and bartenders
• Maintaining ambience throughout by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
• Reconciling of end of the night funds

Skills

Management experience

Flexible schedule

Computer literacy

Mathematical skills

Communication skills

Education

Hospitality degree

College degree

Job description

Cineplex in Montreal is seeking a Front of House VIP Experience Manager to lead and support a dedicated FOH team, ensuring exceptional guest experiences. You will drive service standards, oversee day-to-day operations, and manage staffing to maintain a lively yet organized venue.

Ideal candidates have 2+ years in hospitality management, strong communication, and computer/mathematical skills. Flexible evenings/weekends and Smart Serve certification are preferred.