Manager, VIP Front of House

Cineplex Inc.; Montreal; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to grow & more!

Job summary

Cineplex Inc. in Montreal is seeking a Front of House VIP Experience Manager to lead and support a dedicated FOH team, ensuring exceptional entertainment experiences and smooth day-to-day operations.

You will coach and train staff, hire and review staffing for hosts/hostesses, servers and bartenders, manage ambience with lighting and service, and reconcile end-of-night funds. This role requires flexibility and strong communication, with preferred hospitality degree and Safe Food Handling

Qualifications

• Minimum of 2 years of management experience in a bar, licensed restaurant, or similar environment.
• Flexible schedule including evenings, weekends and holidays.
• Strong computer literacy and mathematical skills.
• College or Hospitality degree preferred.
• Safe food handling and Smart Serve certification preferred.
• Organized with strong communication and guest/employee rapport.

Responsibilities

• Enforce policies by coaching, motivating, and training FOH employees.
• Hire and review staffing levels for hosts/hostesses, servers, and bartenders.
• Maintain ambience by controlling lighting, background music, linen service, glassware, flatware, dinnerware, and food presentation.
• Reconcile end-of-night funds.

Skills

Communication skills

Computer literacy

Mathematical skills

Organizational skills

Education

College or Hospitality degree

Job description

City: Montreal

What you will do:

Front of House (FOH) VIP Experience Manager

Cineplex’s Front of House (FOH) VIP Experience Managers are an integral part of the team who provide an exceptional entertainment experience to each and every guest.

The FOH VIP Experience Manager leads, supports and manages a dedicated team of employees to maintain good working relationships, perfecting service standards and day-to-day operations.

If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

In this role, your responsibilities include (but are not limited to):

• Enforcing all policies and procedures by coaching, motivating, and training FOH employees
• Hiring and reviewing staffing levels for host/hostesses, servers and bartenders
• Maintaining ambience throughout by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
• Reconciling of end of the night funds

Qualifications:

• You have a minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment
• You have a flexible schedule including evenings, weekends and holidays
• You have strong computer literacy and mathematical skills
• You have a college or Hospitality degree (preferred)
• You have safe food handling and smart serve certification (preferred)
• You are organized and have strong communication skills, with the ability to establish an instant rapport with Guests and employees of all demographics

Additional Information:

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to grow & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities.

If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted.

We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you.

A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows.

Visit The Rec Room Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations.

Visit Playdium website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers.

Visit Cineplex Media Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem.

Visit Scene+ Website