Village Host Program Assistant

Whistler; Whistler; On-site; CAD 26,000 - 38,000; Part time

Benefits offered by this job

12% in lieu of employee benefits

Equal opportunity employer

Job summary

Resort Municipality of Whistler (Whistler) invites applications for a casual Village Host Program Assistant at the Information Kiosk in Whistler Olympic Plaza. The role runs Dec 1, 2026 to May 31, 2027, with possible extension into summer. Shifts Thu–Sun 9:45–16:15 and Thu–Sat 15:45–19:15.

The position focuses on delivering outstanding customer service, guiding visitors, and sharing local attractions. Candidates must have Grade 12, at least six months of customer service, and strong knowledge of

Qualifications

• Grade 12 diploma is required.
• At least six months of customer service experience.
• Strong knowledge of Whistler's businesses, attractions, events and RMOW programs.

Responsibilities

• Provide excellent customer service in a friendly and professional manner.
• Offer visitors recommendations, directions and local attractions.
• Help guests navigate the resort and enjoy an informed visitor experience.

Skills

Customer service

Local knowledge

Active listening

People engagement

Education

Grade 12 diploma

Tools

Basic computer skills

Job description

Situated within the shared, unceded territory of the L̓il̓wat7úl (Líl̓wat People) and Sḵwx̱wú7mesh (Squamish People), the Resort Municipality of Whistler (RMOW) is a vibrant destination resort community, local government organization and leader in providing municipal programs, services, progressive planning, and infrastructure. The RMOW is a high-performance municipal organization and significant tourism economy serving a community of 15,000 permanent residents and over three million annual visitors. Whistler’s vision is to be a place where our community thrives, nature is protected, and guests are inspired.

The Village Events & Animation Department invites applications for a casual Village Host Program Assistant position at the Information Kiosk in Whistler Olympic Plaza. The position runs from December 1, 2026, to May 31, 2027, with the possibility of continuing through the summer. Reporting to the Village Host Program Coordinator, shifts are Thursday through Sunday from 9:45 a.m. to 4:15 p.m. and Thursday through Saturday from 3:45 p.m. to 7:15 p.m.

The primary role of the Village Host Program Assistant is to provide excellent customer service in a friendly, positive, and professional manner while offering visitors recommendations, directions, and suggestions for local attractions and services. Village Hosts help guests navigate the resort, learn about things to see and do in Whistler, and enjoy a welcoming and informed visitor experience.

Qualified candidates will have a Grade 12 diploma, at least six months of customer service experience, and strong knowledge of Whistler's businesses, attractions, events, community organizations, and RMOW programs. Candidates will be comfortable working outdoors in all weather conditions and physically capable of lifting 10 kg and transporting promotional materials and supplies. Basic computer skills are considered an asset.

The successful candidate is outgoing, approachable, and helpful, with a genuine enjoyment of engaging with people. They possess strong, active listening skills and the ability to work independently. Candidates should have a commitment to promoting a diverse and inclusive workplace while contributing to a positive teamwork environment. The starting wage for this job is $23.23 per hour. In addition to the hourly wage, causal employees at the RMOW receive 12% of their regular earnings in lieu of employee benefits

As a requirement of the position, the successful applicant must obtain a satisfactory Police Information Check prior to beginning employment.

Posting No. 086-26 | Deadline for applications is October 29, 2026

The Resort Municipality of Whistler is committed to being an equal opportunity employer who embraces and respects diversity.