Skate Host - Meadow Park Sports Centre

Whistler; Whistler; Hybrid; CAD 30,000 - 34,000; Part time

Job summary

Resort Municipality of Whistler (RMOW) is recruiting for a casual Skate Host at Meadow Park Sports Centre. The role blends skate shop and patrol duties during public skating sessions, delivering top‑tier guest service and managing ice area usage.

Ideal candidates will have strong skating skills, arena or recreation experience, and a professional, friendly demeanor. Starting wage is $23.23/hr with a 12% casual allowance; Emergency First Aid is required.

Qualifications

• Strong ice-skating ability is required.
• Preference for applicants with guest service experience.
• Experience in an arena or recreation setting is a plus; skate sharpening is an asset.

Responsibilities

• Provide exceptional guest service at Meadow Park Sports Centre.
• Control ice-area usage, enforce rules for public safety.
• Provide skate rentals and helmets to guests.
• Maintain and organize the skate shop and arena lobby.

Skills

Ice skating

Guest service

Communication

Multitasking

Job description

Situated within the shared, unceded territory of the L̓ilwat7úl (L̓ílwat People) and S̓ḵwx̱wú7mesh (Squamish People), the Resort Municipality of Whistler (RMOW) is a vibrant destination resort community, local government organization, and leader in providing municipal programs, services, progressive planning, and infrastructure. The RMOW is a high-performance municipal organization and significant tourism economy serving a community of 15,000 permanent residents and over three million annual visitors. Whistler’s vision is to be a place where our community thrives, nature is protected, and guests are inspired.

The Recreation department of the Community Engagement and Cultural Services division has an opportunity for interested individuals to apply for the casual position of Skate Host at Meadow Park Sports Centre (MPSC). Reporting to the Guest Services Coordinator, this position offers a variable schedule during MPSC’s operational hours of 6 a.m. to 9 p.m., including weekends. Standard shifts are 11:45 a.m. to 2:15 p.m., 11:45 a.m. to 3:15 p.m. and 6:15 to 8:15 p.m. but can vary due to operational needs and over holidays. Ideal candidates would commit to at least 2 shifts per week with an option to work more when needed.

The Skate Host role is a combination of skate shop and skate patrol duties during busy public skating sessions at MPSC. The Skate Host is responsible for providing exceptional guest service while controlling the use of the ice area, providing basic first aid as needed, enforcing rules and regulations to ensure public safety, and providing skate rentals and helmets to guests. Skate Hosts are also responsible for the general upkeep and organization of the skate shop and arena lobby.

Qualified candidates will need to demonstrate strong ice-skating ability. Preference will be given to applicants with previous guest service experience. Experience working in an arena or a recreation setting and sharpening skates are considered strong assets.

The successful candidate is customer service focused with a professional, approachable, and helpful demeanor; demonstrates excellent communication skills; possesses the ability to multitask in a fast-paced working environment; demonstrates commitment to promoting a diverse and inclusive workplace within their team; and works to create and maintain effective working relationships with others, while contributing to a positive team environment. The starting wage for this position is $23.23 an hour. In addition to the hourly wage, casual employees at the RMOW receive 12% of their regular earnings in lieu of employee benefits.

As a requirement of the position, the successful applicant must hold, at minimum, a current Emergency First Aid certification (Standard First Aid preferred).

The Resort Municipality of Whistler is committed to being an equal opportunity employer who embraces and respects diversity.