Veterinary Reception & Client Services Specialist

University of Saskatchewan; Saskatoon; On-site; CAD 34,000 - 44,000; Full time

Job summary

The University of Saskatchewan is seeking a Clerical Assistant, Reception at the Veterinary Medical Centre on campus in Saskatoon. You will provide front-desk services, greet clients, schedule appointments, process payments, and support veterinary teams in a fast-paced environment.

This role requires grade 12 and a veterinary office assistant program, with 2 years experience; strong communication and empathy are essential, including handling sensitive situations with care.

Qualifications

• Customer service experience in a fast-paced environment.
• Completion of grade 12 and veterinary office assistant training.
• Minimum 2 years direct experience in a veterinary hospital setting.

Responsibilities

• Book appointments in a computerized system.
• Receive clients and offer assistance.
• Respond to urgent and emergency client calls; maintain cash receipts.
• Assist with admitting and discharging patients; handle payments and billing.
• Assist with orientation of new staff, students, residents, and clinicians.

Skills

Interpersonal skills

Communication

Multitasking

Customer service

Education

Grade 12

Vet office assistant program

Tools

Appointment scheduling software

Billing software

Lab requests software

Job description

The University of Saskatchewan is seeking a Clerical Assistant, Reception at the Veterinary Medical Centre on campus in Saskatoon. You will provide front-desk services, greet clients, schedule appointments, process payments, and support veterinary teams in a fast-paced environment.

This role requires grade 12 and a veterinary office assistant program, with 2 years experience; strong communication and empathy are essential, including handling sensitive situations with care.