Veterinary Assistant, Receptionist, Apple Creek Animal Hospital

VCA Animal Hospitals, Inc; Markham; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

RRSP Employer 5 % Match

Medical Library access

Flexible schedules

Competitive wages and benefits

Uniform allowance

Career development opportunities

Referral bonuses

Pet care discounts

Shopping discounts and wellness apps

Job summary

Apple Creek Animal Hospital in Markham, ON, is seeking a full-time Veterinary Assistant/Receptionist to join our team. You will support veterinarians, greet clients, and maintain a calm, welcoming environment for pets and their people.

The role offers compensation of 17.85–25.00 CAD per hour, depending on experience, with flexible schedules and growth opportunities within the VCA Canada network.

Qualifications

• Certification in Veterinary Office Assistant is a plus.
• Ability to create a welcoming environment for clients and pets.
• Willingness to learn veterinary office procedures and tasks.

Responsibilities

• Assist veterinary staff with various tasks and treatments.
• Greet clients and maintain a warm, welcoming reception.
• Maintain a clean reception and holding areas; help adapt to changing situations.
• Learn veterinary services and office procedures to support staff.

Skills

Customer service

Empathy

Organizational skills

Initiative

Education

Veterinary Office Assistant certificate

Job description

Veterinary Assistant, Receptionist

Location: Markham, ON

Compensation: $17.85 to $25.00 per hour, depending on experience

Employment Type: Full-time

Position Type: Existing position

Apple Creek Animal Hospital is currently welcoming a full-time, dependable Veterinary Assistant/Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

• Assist veterinary staff with various tasks and treatments
• Create a warm and welcoming environment for our pet parents
• Create a positive, low-stress atmosphere for our patients and adapt to changing situations
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
• Compassion and nurturing attitude
• Take initiative and work independently
• Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset

What VCA Canada Offers

• RRSP Employer 5 % Match Program – saving for your future just got easier!
• VCA Canada Student Loan RRSP Program – Ask us more!
• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
• Flexible schedules!
• Competitive wages and benefits!
• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
• Annual uniform allowance
• Exceptional career development: there is room to grow here!
• Referral Bonus Rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.