Veterinary Assistant, Receptionist, Apple Creek Animal Hospital

MARS Veterinary; Markham; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

RRSP 5% match

Medical library access

Flexible schedules

Competitive wages and benefits

Scholarship opportunities

Uniform allowance

Career development

Referral bonuses

Pet care discounts

Shopping discounts

Wellness apps

Job summary

VCA Canada in Markham, ON is seeking a full-time Veterinary Assistant/Receptionist to join our team. This role supports veterinary staff, maintains a welcoming reception, and helps ensure a calm environment for patients and clients.

The ideal candidate is organized, empathetic, and proactive, with a willingness to learn veterinary services and procedures. We offer competitive wages, benefits, and growth opportunities within VCA Canada.

Qualifications

• Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) certificate is an asset.
• Strong interpersonal and communication skills are important for client interactions.

Responsibilities

• Assist veterinary staff with various tasks and treatments
• Create a warm and welcoming environment for our pet parents
• Create a positive, low-stress atmosphere for our patients and adapt to changing situations
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
• Willingness to learn more regarding veterinary services and office procedures
• Take initiative and work independently
• Support veterinary staff with tasks and treatments

Skills

Customer service

Empathy

Organization

Initiative

Education

Veterinary VA/VOA certificate

Job description

Veterinary Assistant, Receptionist

Location: Markham, ON
Compensation: $17.85 to $25.00 per hour, depending on experience
Employment Type: Full-time
Position Type: Existing position

Apple Creek Animal Hospital is currently welcoming a full-time, dependable Veterinary Assistant/Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

• Assist veterinary staff with various tasks and treatments
• Create a warm and welcoming environment for our pet parents
• Create a positive, low-stress atmosphere for our patients and adapt to changing situations
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
• Compassion and nurturing attitude
• Take initiative and work independently
• Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset

• What VCA Canada Offers
• RRSP Employer 5 % Match Program – saving for your future just got easier!
• VCA Canada Student Loan RRSP Program – Ask us more!
• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
• Flexible schedules!
• Competitive wages and benefits!
• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
• Annual uniform allowance
• Exceptional career development: there is room to grow here!
• Referral Bonus Rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands.

Join us.