User Support Technicians

12427559 Canada Inc operating as TDX Infrastructure Services; Bolton; On-site; CAD 50,282 - 52,348; Full time

Job summary

12427559 Canada Inc operating as TDX Infrastructure Services in Bolton, Ontario is looking for two User Support Technicians. This full-time position offers 32 to 44 hours of work per week, with hourly pay ranging from $36.5 to $38 depending on skills and experience.

The role involves responding to user difficulties, consulting technical manuals, and providing user training.

Interested candidates should email their resumes to [e-mail].

Qualifications

• Experience of 3 months to 1 year in a relevant position.

Responsibilities

• Respond to users experiencing difficulties with computer.
• Consult user guides, technical manuals and other documents.
• Provide advice and training to users.
• Collect, organize and maintain a problems and solutions log.
• Set up equipment for employee use.
• Manage incidents.

Education

Certificate or Diploma in relevant field

Job description

12427559 Canada Inc operating as TDX Infrastructure Services located at 21 Parr Blvd Suite 3 Bolton, Ontario L7E 4G3 is looking for two User Support Technicians. The candidate should have either 3 months to 1 year of experience or certificate or Diploma in relevant field. Pay per hour will be in the range of $36.5 to 38 per hour depending on skills or experience. This is a full time position with 32-44 hours of work per week.

Job Duties

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents

Interested applicants can email their resumes to [e-mail].