user support technician

Techno Way Installation ltd.; Abbotsford; On-site; CAD 44,000 - 63,000; Full time

Job summary

Techno Way Installation ltd. in Abbotsford, BC hires a User support technician to provide frontline IT assistance to staff. This on-site role is permanent and full-time, offering a competitive hourly wage of $39.00 and a 35–40 hour workweek. Starts as soon as possible with two vacancies available.

You will respond to user issues, consult guides to resolve problems, train users, and maintain a log of solutions. Strong communication and customer service are essential.

Qualifications

• Secondary school diploma or equivalent is required.

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Education

Secondary (high) school graduation certificate

Job description

Job details

User support technician

Direct Apply

Salary $ 39.00 HOUR hourly / 35 to 40 hours per week

Location Abbotsford, BC

Work location On site

Terms of employment Permanent employment Full time

Starts as soon as possible

vacancies 2 vacancies

Source Job Bank #3639352

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-08-26

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.