user support technician

Employment and Social Development Canada; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team in a permanent full-time role where you will provide essential technical support to users facing challenges with their computers. This position requires hands-on work at the physical location, ensuring that all equipment is set up correctly and users receive the guidance they need. In a fast-paced environment, you will be responsible for maintaining a log of problems and solutions, contributing to the overall efficiency of the team. If you have a passion for helping others and possess problem-solving skills, this opportunity is perfect for you to make a significant impact.

Benefits

Free parking available

Learning/training paid by employer

Qualifications

• Experience in technical support is an asset.
• Ability to provide user training and advice.

Responsibilities

• Respond to users experiencing difficulties with computers.
• Set up equipment for employee use and ensure proper installation.

Skills

Technical Support

Problem Solving

User Training

Education

Experience in Technical Support

Tools

Operating Systems

Software Installation

Job description

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Job details

• Salary: $36.00 hourly / 30 to 35 hours per week
• Terms of employment: Permanent employment, Full time
• Morning shifts
• Starts as soon as possible
• Benefits: Other benefits

Overview

Experience an asset. Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Willing to relocate

Responsibilities

Tasks

• Respond to users experiencing difficulties with computers
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Other benefits

• Free parking available
• Learning/training paid by employer

Who can apply for this job?

You can apply if you are:

• A permanent resident of Canada
• A temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-04-29

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Company

Alberta Music Records

• Industry: Arts, entertainment and recreation
• 1 job posting advertised
• Medium-sized business (between 5 and 100 employees)