Unit Clerk| Temporary Part time

Sienna-Senior-Living; Ottawa; Presencial; CAD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Sienna Senior Living is seeking a Unit Clerk at Granite Ridge Care Community in Stittsville, ON. The role supports residents and families, handles inquiries, and assists managers with clerical tasks. The position pays $19.64 per hour and requires strong MS Office skills and excellent communication.

The incumbent will greet visitors, perform mini tours, and ensure records for transactions are complete. A Vulnerable Sector Check is required, with accommodations available as needed.

Formación

• Completion of grade 12 education.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Strong customer service orientation and positive attitude.
• Excellent organizational and multitasking abilities.
• Problem-solving and complaint-resolution skills.
• Vulnerable Sector Check required.

Responsabilidades

• Respond to resident and visitor inquiries promptly and politely.
• Forward all complaints to the Manager in writing.
• Greet visitors and address their needs in a calm, friendly manner.
• Conduct mini tours in accordance with policies and procedures.
• Provide clerical and computer support to managers as requested.
• Process cash transaction records for meal vouchers/tickets.
• Perform other duties as assigned.

Conocimientos

Excel

Word

PowerPoint

Communication

Organization

Multitasking

Problem solving

Customer service

Vulnerable Sector Check

Educación

Grade 12

Herramientas

MS Office

Descripción del empleo

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

Granite Ridge Care Community - Stittsville, ON Rate of Pay: $19.64 This post is for an existent vacancy.

As a Unit Clerk your typical day will impact in the following ways:

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Must haves:

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Bonus points for having:

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve. Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.