Unit Clerk| Temporary Full time|75hrs biweekly

Sienna Senior Living; Ottawa; On-site; CAD 22,000 - 32,000; Full time

Job summary

Sienna Senior Living is seeking a Unit Clerk in Stittsville, ON to support our care community and ensure smooth daily operations. You will handle inquiries, support managers, and assist with clerical tasks in a dynamic environment.

Requirements include Grade 12, MS Office proficiency (Excel/Word/PowerPoint), strong communication, organizational skills, and a willingness to pass a Vulnerable Sector Check.

Qualifications

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.

Responsibilities

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Skills

MS Office proficiency

Customer service

Communication skills

Organizational skills

Problem-solving

Multitasking

Education

Grade 12 education

Tools

Excel

Word

PowerPoint

Job description

Granite Ridge Care Community - Stittsville, ON
Rate of Pay: $19.64
This post is for an existent vacancy.

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

As a Unit Clerk your typical day will impact in the following ways:

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Must haves:

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Bonus points for having:

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.

In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.