Unit Clerk| Temporary Part time

Sienna Senior Living; Ottawa; Presencial; CAD 22.000 - 32.000; Jornada completa

Descripción de la vacante

Sienna Senior Living is seeking a Unit Clerk at Granite Ridge Care Community in Stittsville, Ontario. This role impacts residents and ignites warmth in human connection by handling inquiries and providing clerical support in a friendly environment.

Responsibilities include greeting visitors, processing inquiries, assisting managers with clerical tasks, and supporting cash transactions for meal vouchers. A positive attitude and strong MS Office skills are essential.

Formación

• Completion of grade 12 education.
• Proficient MS Office skills (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Positive attitude with customer service experience.
• Strong organizational and multi-tasking abilities.
• Problem-solving and complaint resolution skills.
• Excellent interactions with visitors, families, residents and team members.
• Vulnerable Sector Check satisfactory.

Responsabilidades

• Respond to resident and visitor inquiries professionally.
• Forward complaints to the Manager in writing.
• Greet visitors and address their needs courteously.
• Conduct mini tours per policy.
• Provide clerical and computer support to managers.
• Process cash transactions for meal vouchers/tickets.
• Perform other duties as assigned.

Conocimientos

Customer service

Communication

Organizational skills

Multitasking

Problem-solving

Educación

Grade 12

Herramientas

MS Office

Excel

Word

PowerPoint

Descripción del empleo

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Unit Clerk is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

Granite Ridge Care Community - Stittsville, ON Rate of Pay: $19.64 This post is for an existent vacancy.

As a Unit Clerk your typical day will impact in the following ways:

• Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
• Ensures all complaints are forwarded to the Manager in writing.
• Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
• Conducts mini tours in accordance with policies and procedures.
• Provide clerical and computer support to all managers as requested.
• Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
• Performing other duties as assigned.

Must haves:

• Completion of grade 12 education.
• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
• Excellent verbal and written communication skills.
• Positive attitude and proven customer service skills through related work experience.
• Proven organizational skills and ability to multi task.
• Problem-solving and complaint resolution skills.
• Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Bonus points for having:

• Experience in a Healthcare industry an asset.
• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve. Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.