Unit Clerk, Operating Room

Mount Sinai Hospital (Toronto), Sinai Health; Toronto; On-site; CAD 38,000 - 48,000; Part time

Job summary

Sinai Health's Mount Sinai Hospital in Toronto is seeking a Unit Clerk for the Operating Room to support patient flow, admission, registration, and scheduling within the OR team.

You will perform data entry in Cerner, maintain patient charts, prepare required documents, and provide general administrative support while upholding confidentiality; this is a 24-hour-per-week temporary part-time CUPE role with opportunities to contribute to quality improvement and team communication.

Qualifications

• Diploma or degree from accredited program, preference for Medical Secretary/Office Administration.

Responsibilities

• Coordinate patient flow.

Skills

Patient care systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Prioritization

Team player

Communication

Education

Diploma/degree in Medical Secretary or Office Administration

Tools

Cerner

Job description

Sinai Health is looking for a Unit Clerk, Operating Room at Mount Sinai Hospital.

About This Team

More than 16,000 patients undergo surgery at Mount Sinai Hospital every year. We are experts in and globally recognized for our specialized Cancer, Inflammatory Bowel Disease and Orthopedic Surgery programs. Specialties utilizing the Main Operating Room/Cysto are General Surgery, Urology, Gynaecology, Otolaryngology, Lasers, Ophthalmology, Oral Surgery and Orthopaedics - both Reconstructive and Sarcoma. The Main Operating Room has 3 state-of-the-art Minimally Invasive Surgery (MIS) suites.

In This Role You Will

• Coordinate patient flow
• Receive, greet, screen and provide pertinent unit information to all patients, families, visitors and staff
• Perform clerical tasks and procedures required to prepare for patient scheduling
• Interview, admit and register patients according to departmental and Hospital policies and procedures
• Provide support for unit security and responds to emergency codes
• Perform data entry of patient information accurately and efficiently in Cerner Module, including required financial information (e.g. Health Care Card, insurance, credit card, etc.)
• Process patient appointment, physicians' orders and diagnostic orders
• Maintain patient charts, including the collection and input of unit specific statistics
• Support the collection, maintenance, distribution and communication of critical unit data (e.g. lab results, etc.)
• Provide administrative support services to the unit (e.g. posting notices, circulating minutes/memos, word processing, data entry, photocopying, printing documents for distribution, reception, answering, logging and transferring telephone calls, paging, patient care communication, ordering of supplies, maintain equipment, etc.)
• Participate in professional development activities (e.g. training sessions, quality improvement initiatives, policy manual reviews, etc.)
• Ensure patient confidentiality and data security at all times
• Perform other duties consistent with the job classification as required

Job Requirements

Mandatory

• Successful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a Medical Secretary/Office Administration program
• 1 year of experience in processing various forms of payment
• Minimum 40 wpm keyboarding/data entry speed

Preferred

• 1 year of experience in an acute care environment
• Knowledge of Medical Terminology
• Proficient in Cerner

Skills and Knowledge

• Proficiency with Patient Care Systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Skilled at setting priorities and handling multiple tasks simultaneously; demonstrated flexibility and initiative
• Demonstrated ability to effectively interact with all levels of staff, patients and their families
• Ability to work independently and as a team player on the unit, with other departments and external stakeholders
• Proven organizational and time-management skills with a demonstrated ability to exercise tact, discretion and good judgment
• Demonstrated telephone, interpersonal and customer service skills required; compassion and good public relations skills are necessary when dealing with anxious patients and families
• Proven conflict management, problem solving and decision making skills
• Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
• Demonstrated satisfactory work performance and attendance history

Job Type: Temporary Part Time

Hours: 24 hours per week

Vacancy Type: New/Replacement Vacancy

Union: CUPE