Clerical Coordinator, Reactivation Care Centre

Mount Sinai Hospital (Toronto), Sinai Health; Toronto; On-site; CAD 30,000 - 42,000; Part time

Job summary

Sinai Health in Toronto is seeking a Clerical Coordinator for the Reactivation Care Centre to support a 16-bed inpatient program. You will manage front-line communications, assist with scheduling, and collaborate with a multidisciplinary team to ensure smooth patient flow and timely documentation.

This temporary, part-time role (up to 25 hours/week) requires a college diploma in secretarial studies, 1 year of ward clerk or medical secretary experience, and strong MS Office skills.

Qualifications

• Successful completion of a college diploma, preferably in secretarial studies.
• 1 year of ward clerk/medical secretary or similar related experience.
• Strong ability to coordinate patient flow on a daily basis.
• Minimum 40 wpm keyboarding/data entry speed.

Responsibilities

• Monitor and respond to general email and phone lines; direct requests to the team.
• Maintain unit inventories and order supplies/equipment.
• Prepare schedules and staffing information under PCM guidance.
• Assist with HR/payroll paperwork and orientation activities.
• Ensure compliance with collective agreements and hospital policies.

Skills

Coordinate patient flow

Communication skills

Time management

Organizational skills

Problem solving / decision making

Flexibility / initiative

Education

College diploma in secretarial studies

Tools

MS Office

Job description

Clerical Coordinator, Reactivation Care Centre

Our specialized 16 bed inpatient reactivation program is located on the beautiful and quaint UHN-RCC campus. The Sinai Health RCC program is designed for individuals who present with decreased mobility, independence and/or function as a result of an acute illness or surgery. We focus on patients with potential for functional improvement, providing tailored care plans and utilizing state-of-the-art tools to support their recovery journey. Depending on the reactivation goals patients typically experience an average length of stay of 30 to 60 days. You will collaborate with a high performing multi-disciplinary team including Registered Nurses, Registered Practical Nurses, Nurse Practitioner, OT, PT, SW, and SLP to provide high quality and safe patient care.

In This Role You Will

• Monitor and respond to general email and phone lines, fielding calls and directing requests and inquiries to the appropriate team members
• Complete and provide Human Resources/Payroll with required paperwork (i.e. PAFs, weekly authorized timesheets, pay adjustment forms and other related information)
• Consult with Human Resources/Payroll to resolve related employee concerns
• Under the direction of the PCM, liaise with Occupational Health Wellness and Safety to process return to work paperwork
• Maintain unit inventory and order medical/stationary supplies and equipment
• Document staff nurse certification, BCLS, specialty certificates (NRP/ACLS), nursing education and e-learning according to established processes, under direction of PCM
• Under direction of the PCM, prepare all unit correspondence (i.e. letters to staff, memos to other units/departments, meeting minutes) and compiles and analyzes staffing statistics as required
• Maintain departmental files and update unit manuals under direction of the PCM
• Support the PCM in hiring processes by helping to arrange orientation and work assignment
• Prepare for approval by PCM, work schedules for Registered Nurses, Ward Clerks and Service Assistants according to applicable collective agreement provisions and unit/Hospital policies/guidelines
• Incorporate into the schedule approved modified work requirements, approved vacation and leaves of absence
• Provide support under the direction of PCM to maintain daily staffing/staff replacement
• Monitor posted schedules to ensure compliance with collective agreements and Hospital policy; consults with PCM to resolve issues
• Arrange office equipment repair and liaises with Building Services for routine maintenance and related issues
• Perform other duties consistent with the job classification as required

Job Requirements

Mandatory

• Successful completion of a college diploma, preferably in secretarial studies, from an accredited educational institution
• 1 year of recent ward clerk, medical secretary or similar related experience
• Demonstrated strong ability to coordinate patient flow on daily basis
• Minimum 40 wpm keyboarding/data entry speed

Preferred

• 1 year of experience in a surgical area and working with collective agreements

Skills and Knowledge

• Proficient in MS Office (Word, Excel, Access, Outlook)
• Demonstrated strong ability to coordinate patient flow on daily basis
• Proven flexibility, initiative, organizational and problem solving/decision-making skills
• Excellent communication and time management skills

This is a Temporary contract for up to 4 months.

Job Type: Temporary Part Time

Hours (subject to change): 25 hours per week

Vacancy Type: New/Replacement Vacancy

Vacancies: 1

Employee Group: CUPE