Unit Clerk, Operating Room

Sinai-Health; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Sinai Health at Mount Sinai Hospital in Toronto is seeking an Unit Clerk, Operating Room to support the surgical unit with patient check-in, charting and scheduling tasks. The role emphasizes accuracy, confidentiality, and collaboration with nursing and allied staff.

Candidates should have a diploma or degree in Medical Secretary/Office Administration and experience with Cerner or similar patient-care systems; strong computer skills and communication are essential.

Qualifications

• Diploma or degree from an accredited institution preferred in Medical Secretary/Office Administration.
• Strong computer skills including Word, Excel, and Outlook.

Responsibilities

• Greet and screen patients, provide unit information to patients, families and staff.
• Process patient appointments, physician and diagnostic orders, and maintain charts.
• Provide administrative support: minutes, memos, word processing, data entry, and distribution of notices.
• Maintain patient confidentiality and data security at all times.

Skills

Patient care systems

Microsoft Office

Communication

Team collaboration

Education

Diploma/Certificate in Medical Secretary or Office Administration

Tools

Cerner

Job description

Mount Sinai Hospital, 600 University Avenue, Toronto, Ontario, Canada

Job Description

Sinai Health is looking for a Unit Clerk, Operating Room at Mount Sinai Hospital.

About this team:

More than 16,000 patients undergo surgery at Mount Sinai Hospital every year. We are experts in and globally recognized for our specialized Cancer, Inflammatory Bowel Disease and Orthopedic Surgery programs. Specialties utilizing the Main Operating Room/Cysto are General Surgery, Urology, Gynaecology, Otolaryngology, Lasers, Ophthalmology, Oral Surgery and Orthopaedics - both Reconstructive and Sarcoma. The Main Operating Room has 3 state-of-the-art Minimally Invasive Surgery (MIS) suites.

In this role you will:

• Receive, greet, screenand providepertinent unit information to all patients, families, visitors and staff
• Performclerical tasks and procedures required to prepare for patient scheduling
• Interview, admitand registerpatients according to departmental and Hospital policies and procedures
• Providesupport for unit security and responds to emergency codes
• Performdata entry of patient information accurately and efficiently in Cerner Module, including required financial information (e.g. Health Care Card, insurance, credit card, etc.)
• Processpatient appointment, physicians' orders and diagnostic orders
• Maintainpatient charts, including the collection and input of unit specific statistics
• Supportthe collection, maintenance, distribution and communication of critical unit data (e.g. lab results, etc.)
• Provideadministrative support services to the unit (e.g. posting notices, circulating minutes/memos, word processing, data entry, photocopying, printing documents for distribution, reception, answering, logging and transferring telephone calls, paging, patient care communication, ordering of supplies, maintain equipment, etc.)
• Participatein professional development activities (e.g. training sessions, quality improvement initiatives, policy manual reviews, etc.)
• Ensurepatient confidentiality and data securityat all times
• Perform other duties consistent with the job classification as required

Job Requirements:

Mandatory

• Successful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a Medical Secretary/Office Administration program
• 1year of experience in processing various forms of payment

Preferred

• 1year of experience in an acute care environment
• Knowledge of Medical Terminology
• Proficient in Cerner

Skills and Knowledge

• Proficiency with Patient Care Systems
• Proficiency in Microsoft Word, Excel, and Outlook
• Skilled at setting priorities and handling multiple tasks simultaneously; demonstrated flexibility and initiative
• Demonstrated ability to effectively interact with all levels of staff, patients and their families
• Ability to work independently and as a team player on the unit, with other departments and external stakeholders
• Proven organizational and time-management skills with a demonstrated ability to exercise tact, discretion and good judgment
• Demonstrated telephone, interpersonal and customer service skills required; compassion and good public relations skills are necessary when dealing with anxious patients and families
• Proven conflict management, problem solving and decision making skills
• Demonstrated ability to communicate and read using English in order to effectively perform essential requirements of this position
• Demonstrated satisfactory work performance and attendance history

Mount Sinai Hospital, 600 University Avenue, Toronto, Ontario, Canada