Unit Clerk

Alberta Health Services; St. Albert; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking a Unit Clerk to support the Medicine Program at Sturgeon Community Hospital. You will manage phones, greet visitors, and handle patient records, ensuring confidentiality and accuracy in transcribing physician orders and scheduling tests.

The role requires strong communication, organization, and attention to detail, with 1-2 years of unit clerk experience preferred. This temporary full-time position operates days, evenings, and weekends within a 24-week rotation.

Qualifications

• Grade 12 or equivalent.
• Completion of an accredited Unit Clerk course or equivalent training.

Responsibilities

• Manage telephone operations, greet and direct visitors and patients.
• Maintain patient records and charts, ensuring confidentiality.
• Transcribe and process physicians' orders including medications and labs.
• Schedule patient tests, diagnostics and treatments.
• Ensure adequate supplies and equipment for the unit.

Skills

Communication skills

Organizational skills

Attention to detail

Patient/customer service

Education

High school diploma (Grade 12)

Unit Clerk course or equivalent training

Unit Clerk certificate with practicum

Tools

Computer skills

Job description

Your Opportunity

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals, and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders. They will also ensure an adequate level of supplies and equipment is available on the unit for use by the inter-professional team.

Description

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Classification

• Unit Clerk
• Union: AUPE GSS
• Unit and Program: Medicine Program, Unit 19
• Primary Location: Sturgeon Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 31-AUG-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 10-SEP-2026
• Temporary End Date: 01-SEP-2027
• Hours per Shift: 9.75
• Length of Shift in weeks: 24
• Shifts per cycle: 95
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications

• A Unit Clerk certificate with practicum component from a recognized post-secondary institution is required.
• Exceptional communication and organizational skills are essential.
• Must have demonstrated ability to pay close attention to detail with a high level of accuracy.
• 1-2 years of previous Unit Clerk experience in an adult acute care facility.

Preferred Qualifications

• 3-5 years of experience in a customer service environment.
• Computer experience is an asset.