Unified Communications Technician

Office Interiors; Dartmouth; On-site; CAD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Compensation based on experience

Health and dental benefits

RRSP matching

Paid vacation

Training & development

Career growth

Supportive team

Job summary

Cabco Technologies in Dartmouth, Nova Scotia seeks a Unified Communications Technician to implement, install, and integrate telephone systems (analog, digital, VoIP, SIP) for local clients. You will install security, AV, and data networks, design tailored solutions, and provide on-site and remote support.

You will train customers, ensure high-quality workmanship, and maintain strong professional communication with customers and partners. A valid license and ongoing certifications are encouraged.

Qualifications

• Minimum 2 years in telecom or IT with PBX/VoIP experience.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and project management skills.
• Ability to communicate professionally with customers and vendors.
• Willingness to learn new technologies and complete ongoing training.

Responsibilities

• Assist with implementation and integration of business telephone systems (analog, digital, VoIP, SIP).
• Install and support security, AV, and data network infrastructure.
• Collaborate with team to tailor solutions to customer needs.
• Configure, troubleshoot, and maintain telecom and networking gear.
• Provide on-site and remote technical support.
• Train customers for effective system use.
• Deliver excellent customer service with quality workmanship.

Skills

PBX & VoIP experience

Troubleshooting

Project management

Customer communication

Learning mindset

Tools

Avaya

3CX

Job description

Join a Team That Connects People and Technology

Cabco Technologies is growing, and we are looking for a skilled and customer-focused Unified Communications Technician to join our team in Dartmouth, Nova Scotia. If you are passionate about technology, enjoy solving problems, and thrive in a customer-focused environment, we would love to hear from you.

What You Will Do

• Assist with the implementation, installation, and integration of business telephone systems, including analog, digital, VoIP, and SIP solutions.
• Install and support security systems, audio/visual solutions, and data network infrastructure.
• Collaborate with team members to design and implement solutions tailored to customer needs.
• Configure, troubleshoot, and maintain telecommunications and networking equipment.
• Provide technical support both remotely and on-site.
• Train customers for the effective use of their systems and equipment.
• Deliver excellent customer service while maintaining high-quality workmanship and professionalism.

Required Qualifications

• Minimum 2 years of experience in the telecommunications or IT industry.
• Experience working with PBX and VoIP systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and project management skills.
• Ability to communicate professionally with customers, vendors, and colleagues.
• Willingness to learn innovative technologies and complete ongoing training and certifications.
• Valid driver's license.
• Experience with Avaya and 3CX systems is considered an asset.

Why Join Cabco?

• Competitive compensation based on experience
• Comprehensive health and dental benefits
• RRSP matching program
• Paid vacation
• Ongoing training and professional development
• Career growth opportunities
• Supportive team environment

Our Values

Safety

• People
• Customers
• Communities
• Growth
• Integrity

Job Type: Full-Time

Compensation: $20.00 to $24.00 per hour (commensurate with experience)