Underwriting Assistant (PL)

Hub International; City of Langley; Hybrid; CAD 40,000 - 43,000; Full time

Benefits offered by this job

Dental care

Extended health care

RRSP match

Vision care

Paid time-off

Job summary

HUB International in Canada is seeking an Underwriting Assistant to support underwriters in day‑to‑day tasks and ensure accuracy of insurance policy documents. This hybrid role requires 3 days in the office.

Candidates should have 1–2 years of experience in customer service, administration, or insurance, and be willing to obtain a broker license (Level 1) within the first year. CIP/CAIB or course pursuit is preferred.

Qualifications

• 1-2 years of experience in customer service, administration, or insurance.
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment.
• Open to pursuing an insurance designation (CIP or CAIB preferred).
• Willingness to take insurance courses for growth and industry knowledge.
• Familiarity with basic legal structures in Canada.
• Excellent typing proficiency and strong communication skills.
• Intermediate knowledge of Microsoft Office (Outlook, Word, Excel).
• Technical competency with office equipment (printers/scanners).

Responsibilities

• Develop and maintain relationships with underwriters and brokers to ensure smooth communication.
• Process and issue documents with high accuracy under guidance of underwriters and managers.
• Meet service standards and turnaround times for document issuance.
• Document observations during pre-reviews to assist underwriters.
• Complete renewal pre-reviews and may approve renewal referrals within authority.
• Support underwriting with bind confirmations and preparing Certificates of Insurance.
• Coordinate with underwriting to resolve escalated issues.
• Assist managers and teammates with general administrative tasks.
• Maintain and improve administrative workflows for efficiency.
• Communicate with internal departments via email, Teams, and phone.

Skills

Customer service

Administration

Insurance knowledge

MS Office

Typing

Communication

Tools

MS Office

Job description

Introduction

We are HUB International's MGA and Delegated Underwriting Authority Enterprise (DUAE) division - insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada's largest DUAE.

We exist to satisfy insurance needs in our target markets faster, better, and even where others can't. We do this by consolidating the best underwriting talent and specialty expertise within one coast-to-coast division, delivering speed, service, and solutions at a national scale.

But what truly sets us apart is our people. Here, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Together, we are building more than a market leader - we are building a place where talented professionals can thrive.

Job Overview

We are currently looking for an Underwriting Assistant to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents.

This is hybrid position with the standard of 3 days in our offices.

Responsibilities

This position will:

• Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication
• Process and issue documents as instructed by underwriters and managers with a high degree of accuracy
• Meet service standards and turnaround times with respect to issuance of documents
• Document observations made during pre-reviews of files to assist underwriters
• Complete renewal pre-reviews and may approve renewal referrals within authority
• Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance
• Amend or update quotes based on instructions of underwriters
• Coordinate with underwriting areas to research and resolve escalated underwriting issues
• Support managers, underwriters, and coworkers with general administrative tasks
• Maintain and innovate administrative workflow procedures to increase efficiency and productivity
• Communicate internally with other departments via email, Microsoft Teams, and telephone
• Communicate externally with brokers as required
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes

Qualifications

You're a good fit if you have:

• At least 1-2 years of experience with transferable skills in customer service, administration, or insurance
• Ability and willingness to obtain a broker license (Level 1) within the first year of employment
• Open to or currently pursuing an insurance designation (CIP or CAIB preferred)
• Willing to take insurance courses for continued growth and industry knowledge
• Familiarity with basic legal structures in Canada
• Excellent typing proficiency and strong communication skills
• Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel
• Technical competency with office equipment including printers and scanners

Benefits

By joining HUB International, you'll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you'll benefit from:

• Dental care
• Extended health care
• Paid time-off
• RRSP match
• Vision care

Salary Range

The expected salary range for this position is from $ 40,000 - $43,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.

Our commitment to diversity, equity and inclusion means that whoever you are, and whatever path you've taken to get here, we value you at HUB International. We know that diversity of perspectives, backgrounds, interests, and skills are essential to build a great community that serves ALL people.

Department Underwriting

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

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