Travel Partnerships Strategist - Growth & Impact

G Adventures, Inc.; Toronto; On-site; CAD 46,000 - 62,000; Full time

Benefits offered by this job

Exclusive travel perks

Birthday leave

Vacation time

Parental leave

Recognition program

Learning and growth opportunities

Employee resource groups

Job summary

G Adventures in Toronto seeks a Partnership Specialist to manage assigned partnerships, ensure quality delivery of tours, and integrate partner products into the G Adventures operating model.

You will work with Product, Sales, Finance, Revenue Management, Tour Guide Management, and regional staff to align with brand standards and drive customer satisfaction; requires 4+ years in travel operations and strong data/communication skills.

Qualifications

• Experience coordinating partnerships and operational workflows.
• Proven ability to manage data entry, reporting and tracking.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate and document routine communications with external partner organizations.
• Support rollout of product changes by distributing materials and instructions.
• Maintain strong relationships with partner organizations as a steady contact.
• Enter, validate, and maintain operational data to keep trip schedules accurate.
• Update shared trackers, calendars and docs to monitor progress.
• Contribute to SOP development and update internal guidelines.
• Collaborate with cross-functional teams to ensure seamless delivery.
• Ensure partner practices align with brand values and travel standards.
• Monitor customer feedback and elevate recurring issues to resolve quickly.

Skills

Partnership coordination

Data entry & reporting

Excel & Google Sheets

CRM tools

Strong communication

Attention to detail

Independent worker

Tools

Excel

Google Sheets

CRM systems

Job description

G Adventures in Toronto seeks a Partnership Specialist to manage assigned partnerships, ensure quality delivery of tours, and integrate partner products into the G Adventures operating model.

You will work with Product, Sales, Finance, Revenue Management, Tour Guide Management, and regional staff to align with brand standards and drive customer satisfaction; requires 4+ years in travel operations and strong data/communication skills.