Travel Clinic Assistant (Medical Office Assistant (MOA))

Vancouver Coastal Health; Vancouver; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Career development

Wellness programs

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health is seeking a Travel Clinic Assistant in Vancouver, BC. The role supports the clinic through administration, scheduling, client greeting, data entry, and handling inquiries, with duties extending to immunization clinics in collaboration with the public health team.

The position emphasizes accuracy, professionalism, and strong teamwork within a fast-paced environment. Experience in medical offices and a BC driver’s license are preferred assets.

Qualifications

• Grade 12, a Medical Office Assistant Certificate supplemented by one (1) year recent, related experience or an equivalent combination of education, training and experience.
• Valid BC Driver's license and access to a personal vehicle for business related purposes, as required.
• Knowledge of office practices and procedures.
• Knowledge and proficiency in relevant software. (Word, Excel, graphic applications).
• Ability to keyboard 5,000 keystrokes per hour.
• Medical Terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and effectively with others.
• Ability to be sensitive, tactful and diplomatic with clients and the public.
• Ability to organize and prioritize work and deal effectively with changing priorities.
• Ability to compile information.
• Ability to perform relevant calculations.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Responsibilities

• Provides administrative support and scheduling for the Travel Clinic.
• Greeting clients and visitors and inputting client information into systems.
• Typing, composing and signing correspondence; handling general inquiries.
• Assists the community/public health nurse and team in immunization clinics.

Skills

Office practices

Word processing

Excel

Typing 5000 keystrokes/hr

Medical Terminology

Verbal and written communication

Team collaboration

Prioritization

Education

Grade 12

Medical Office Assistant Certificate

Tools

Graphic applications

Job description

Come work as a Travel Clinic Assistant with Vancouver Coastal Health (VCH) in Vancouver, BC!

Within the context of a client and family centred care model and in accordance with established vision and values of the organization, works as a member of an integrated team and plays a significant role in ensuring that clients have a positive experience with the designated service within a fast paced, high volume clinic environment. Functions include administrative support, scheduling and confirming client appointments, greeting clients and visitors, inputting client information into computerized client information systems, typing technical and non-technical material, composing and signing correspondence and responding to general inquiries related to the Travel Clinic. Assists the community/public health nurse and other team members in the organization and operation of immunization clinics.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan


• Grow your career with employer-paid training and leadership development opportunities


• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families


• Award-winning recognition programs to honour staff, medical staff and volunteers


• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Education & Experience

• Grade 12, a Medical Office Assistant Certificate supplemented by one (1) year recent, related experience or an equivalent combination of education, training and experience.


• Valid BC Driver's license and access to a personal vehicle for business related purposes, as required.

Knowledge, Skills & Abilities

• Knowledge of office practices and procedures.


• Knowledge and proficiency in relevant software. (Word, Excel, graphic applications).


• Ability to keyboard 5,000 keystrokes per hour.


• Medical Terminology.


• Ability to communicate effectively both verbally and in writing.


• Ability to work independently and effectively with others.


• Ability to be sensitive, tactful and diplomatic with clients and the public.


• Ability to organize and prioritize work and deal effectively with changing priorities.


• Ability to compile information.


• Ability to perform relevant calculations.


• Ability to operate related equipment.


• Physical ability to carry out the duties of the position.

Thank you for your interest in Vancouver Coastal Health.