Nursing Unit Assistant (NUA)

Vancouver Coastal Health; Vancouver; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Training & development

Wellness supports

Recognition programs

Staff discounts

Job summary

Vancouver Coastal Health (VCH) is hiring a Nursing Unit Assistant for the Emergency team at Lions Gate Hospital in North Vancouver, BC. The role involves clerical and receptionist duties to support patient care, including transcribing orders and coordinating appointments and transportation.

Responsibilities extend to charting, admissions/discharges, timekeeping, report distribution, and maintaining supplies and filing systems.

Qualifications

• Grade 12 and medical terminology required
• Graduate of Nursing Unit Clerk program or equivalent
• Minimum 1 year of related experience or equivalent

Responsibilities

• Clerical duties in support of client care
• Transcribes and processes physicians’ orders
• Coordinates client appointments and transportation with other departments
• Arranges client tests and receives results
• Receives visitors and answers the telephone
• Maintains client charts and admissions/discharges
• Compiles statistics and produces reports using computer systems

Skills

Verbal communication

Written communication

Interpersonal skills

Physical stamina

Typing 40 wpm

Organization

Equipment operation

Computer skills

Education

Grade 12, medical terminology and Nursing Unit Clerk program

Job description

Come work as a Nursing Unit Assistant with Vancouver Coastal Health (VCH) on the Emergency team at Lions Gate Hospital in North Vancouver, BC!

Within the context of a client and family centred model of care, and in accordance with the established vision and values of the organization, works in a team based environment and performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of clerical duties, transcribes and processes’ physicians’ orders, communicates with other departments and hospitals to coordinate client appointments and transportation, arranges client tests and receives results, receives visitors and answers the telephone, and prioritizes requests. Assembles and maintains client charts, arranges for client admissions and discharges, performs timekeeping functions, compiles statistics, types and distributes a variety of technical and non-technical reports and other materials utilizing computer systems and software relevant to the job, maintains an inventory of stationery supplies, and ensures filing systems are maintained.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent, related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard 40 w.p.m.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.