Trauma-Informed Youth Support Specialist

E4C; Edmonton; On-site; CAD 44,000 - 54,000; Full time

Benefits offered by this job

3 weeks vacation + 10 paid sick days

Robust Benefits Package

Employee Family Assistance Program (EF

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

Job summary

e4c in Canada seeks a Youth Worker to support youth aged 13–17 in a trauma-informed, supportive housing setting. You will build trusting relationships, promote safety and well‑being, and contribute to individualized care and life-skills development.

You will collaborate with care teams, assist with daily routines, document progress, and involve families while ensuring health and safety standards are met in a shift-based program.

Qualifications

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
• Strong crisis intervention and de-escalation skills; able to remain calm in high-pressure situations.
• Experience supporting marginalized youth and vulnerable populations.

Responsibilities

• Conduct individualized assessments, support youth goal-setting, advocate with external agencies, and maintain accurate case files and progress documentation.
• Build trusting relationships using active listening and strength-based approaches, providing crisis intervention, emotional support, and guidance for safe, healthy decision-making.
• Assist with daily routines, meals, medication administration, life skills development, recreational activities, and overall physical, emotional, and mental wellness.
• Foster a home-like atmosphere with safety, stability, positive behavior modeling, and adherence to health and safety regulations.
• Facilitate hands-on activities, self-care opportunities, and educational or employment support to promote youth independence and holistic development.
• Maintain positive relationships with families, natural supports, and community members while documenting interactions and encouraging family involvement.
• Perform household maintenance, critical incident reporting, routine safety checks, and ensure the environment meets licensing and accreditation standards.

Skills

Trauma-informed care

De-escalation

Crisis intervention

Youth engagement

Communication skills

Education

Degree or Diploma in Child and Youth Care (CYC) or related field

Tools

MS Office

Database applications

Job description

e4c in Canada seeks a Youth Worker to support youth aged 13–17 in a trauma-informed, supportive housing setting. You will build trusting relationships, promote safety and well‑being, and contribute to individualized care and life-skills development.

You will collaborate with care teams, assist with daily routines, document progress, and involve families while ensuring health and safety standards are met in a shift-based program.