Trauma-Informed Youth Housing Site Lead

E4C; Edmonton; Presencial; CAD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks vacation

10 paid sick days

Robust Benefits Package

EFAP

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

Descripción de la vacante

e4c is seeking a Site Manager to lead the Youth Housing Program, delivering trauma-informed, youth-centered care for 13–17-year-olds with complex needs. You will supervise frontline teams, ensure safety, and maintain program quality in a collaborative, community-focused setting.

You will oversee staff development, adherence to licenses and accreditation, and manage operations including budgeting and reporting. A strong background in harm reduction and crisis de-escalation is essential.

Formación

• Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
• 4+ years' experience supporting marginalized youth and vulnerable populations.
• 3+ years of leadership or supervisory experience in residential/community settings.
• Knowledge in trauma-informed and harm reduction practices.
• Strong crisis intervention and de-escalation skills.

Responsabilidades

• Provide leadership and oversight to frontline teams to ensure trauma-informed, youth-centered care.
• Support staff in implementing harm reduction, crisis response, and safety planning.
• Oversee individualized youth care plans and transitions to promote wellness and life skills.
• Foster a relationship-based culture grounded in respect and collaboration.
• Conduct supervision, performance management, coaching, and professional development for staff.
• Recruit, orient, train, and schedule staff to ensure 24/7 program coverage.
• Monitor program quality and compliance with accreditation, licensing, CARF, and safety standards.
• Manage budgeting, payroll, reporting, documentation, and database administration.
• Review and respond to critical incidents and grievances per policies.
• Build relationships with families, community partners, and internal teams.

Conocimientos

Leadership

Crisis intervention

Trauma-informed care

Harm reduction

De-escalation

Relationship-based care

Staff coaching

Educación

CYC/Social Work diploma or degree

Herramientas

MS Office

Database software

Descripción del empleo

e4c is seeking a Site Manager to lead the Youth Housing Program, delivering trauma-informed, youth-centered care for 13–17-year-olds with complex needs. You will supervise frontline teams, ensure safety, and maintain program quality in a collaborative, community-focused setting.

You will oversee staff development, adherence to licenses and accreditation, and manage operations including budgeting and reporting. A strong background in harm reduction and crisis de-escalation is essential.