Transportation Customer Service Specialist

Kleysen Group Ltd; Calgary; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Plan

Educational Assistance

Life Insurance and AD&D

Profit Share Program

Free parking

Social Club – Mix fun with work!

Job summary

A leading transportation solution provider in Calgary is seeking a Full-Time Customer Service Specialist. The role involves managing customer relationships, coordinating logistics, and contributing to key projects. The ideal candidate will have strong coordination and communication skills, and experience in transportation or logistics. Competitive salary and a comprehensive benefits package are offered, including educational assistance and profit sharing.

Qualifications

• Strong coordination skills with multiple stakeholders.
• Customer service experience in high-volume environments.
• Experience and accuracy with data entry.
• Proficient in Microsoft Office applications.

Responsibilities

• Coordinate inbound and outbound deliveries with railways.
• Manage a portfolio of customers and collaborate with stakeholders.
• Contribute to key projects and build customer relationships.
• Identify potential revenue opportunities through customer interaction.

Skills

Strong coordination skills

Customer service experience

Experience in Transportation or logistics

Data entry accuracy

Proficiency in Microsoft Office

Adaptability to new systems

Ability to manage competing priorities

Relationship building

Communication skills

Job description

A leading transportation solution provider in Calgary is seeking a Full-Time Customer Service Specialist. The role involves managing customer relationships, coordinating logistics, and contributing to key projects. The ideal candidate will have strong coordination and communication skills, and experience in transportation or logistics. Competitive salary and a comprehensive benefits package are offered, including educational assistance and profit sharing.