Calgary Logistics Dispatch Specialist

Charger Logistics Inc.; Calgary; Presencial; CAD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare Benefit Package

Career Growth

Descripción de la vacante

Charger Logistics Inc. in Calgary is seeking a motivated Logistics Coordinator to manage inbound and outbound freight, coordinating with customers, brokers, and carriers to meet daily priorities and weekly targets.

The role requires 3+ years in trucking/dispatch, a supply chain educational background, and strong MS Office skills. The successful candidate will build relationships and proactively address service risks while supporting pricing and documentation processes.

Formación

• 3+ years of experience in trucking industry and/or dispatch experience.
• Educational background in Supply Chain Management (or other relevant area such as Business).
• Dedicated experience providing customer service in a similar work environment.
• Knowledge of the transportation industry and North American geography are assets.
• Positive attitude with good people skills.
• Good command of MS Office (Excel and Word) with ability to quickly learn new software.

Responsabilidades

• Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
• Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
• Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction.
• Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation.
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving discrepancies of quality, quantity, and schedule.
• Verify and troubleshoot issues in shipping or customs documentation including PODs, BOL and carrier confirmation.
• Proactively communicate service risks to customers to provide proper resolution.

Conocimientos

Dispatch experience

Customer service

MS Office

Strong communication

Educación

Bachelors in Supply Chain or related

Herramientas

MS Excel

MS Word

Descripción del empleo

Charger Logistics Inc. in Calgary is seeking a motivated Logistics Coordinator to manage inbound and outbound freight, coordinating with customers, brokers, and carriers to meet daily priorities and weekly targets.

The role requires 3+ years in trucking/dispatch, a supply chain educational background, and strong MS Office skills. The successful candidate will build relationships and proactively address service risks while supporting pricing and documentation processes.