Fleet Dispatch Coordinator - Customer Service

Cornerstone Building Brands; Calgary; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work schedules

Health and wellness resources

Job summary

A leading building materials company in Calgary is seeking a Dispatch Coordinator to manage and optimize service operations. The ideal candidate will have strong communication and problem-solving skills with experience in logistics. Responsibilities include coordinating service routes and maintaining communication with drivers and customers. The role requires a high school diploma and proficiency in dispatch software. Join a stable company that values innovation and teamwork in a supportive environment.

Qualifications

• Proven experience in dispatch, logistics, or transportation.
• Demonstrated ability to provide excellent customer service.
• Familiarity with city geography and municipal services is a plus.

Responsibilities

• Monitor and coordinate vehicle operations using dispatch software.
• Assign and schedule routes based on urgency and efficiency.
• Maintain continuous communication with drivers and supervisors.

Skills

Strong communication

Problem-solving

Multitasking

Customer service

Experience in dispatch/logistics

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Dispatch software

GPS tracking systems

Microsoft Office

Job description

A leading building materials company in Calgary is seeking a Dispatch Coordinator to manage and optimize service operations. The ideal candidate will have strong communication and problem-solving skills with experience in logistics. Responsibilities include coordinating service routes and maintaining communication with drivers and customers. The role requires a high school diploma and proficiency in dispatch software. Join a stable company that values innovation and teamwork in a supportive environment.