Transportation Coordinator

Harbour Link; Delta; On-site; CAD 52,000 - 68,000; Full time

Job summary

Harbour Link seeks a Transportation Coordinator in Delta, BC. This permanent, full-time role supports import/export logistics, coordinates transport services, and communicates with customers and partners to ensure smooth shipments.

Responsibilities include data entry into dispatch software, billing and cross-border shipments to the USA, and collaborating with the operations team to improve processes. A background in Transportation Management or Logistics and strong Excel skills are preferred.

Qualifications

• Educational or practical background in Transportation Management or Logistics.
• Proven ability to work in a fast-paced environment.
• Experience in customer service.
• Strong attention to detail.
• Problem solving in dynamic settings.
• Proficient in Microsoft Excel.

Responsibilities

• Arrange transportation services directly with customers, marine terminal operations, brokers and others in the supply chain.
• Accurate data entry into our customer service/dispatch software.
• Billing and facilitating cross-border shipments into the USA.
• Work individually to prioritize own work as well as collaborate with the operations team.
• Verify and reconcile shipment data.
• Respond promptly to customer inquiries.
• Communicate updates to dispatch plans with colleagues and customers.
• Support management in improving processes and expanding the customer base.

Skills

Fast-paced

Customer service

Attention to detail

Problem solving

English communication

Team collaboration

Education

Transportation Management or Logistics education/experience

Tools

Microsoft Excel

Job description

CompanyOverview

With a history spanning more than 35 years, located in Delta, BC, Harbour Link Container Services Inc. is a family owned and operated company with a strong reputation for customer service, reliability and delivering seamless container transport, container storage and handling services. Harbour Link is an equal opportunity employer and a leading provider of drayage and off dock services at the Vancouver Gateway to the import/export container shipping community.

About the Role

We are a looking to fill a permanent full-time position of Transportation Coordinator.

This position will be of interest to persons with experience in the field of import/export logistics as well as to recent graduates of Transportation Management or Transportation Logistics programs from post-secondary institutions such as BCIT, Kwantlen Polytechnic, and University of British Columbia etc.

Job Duties

• Arrange transportation services directly with customers, marine terminal operations, brokers and others in the supply chain.
• Accurate data entry into our customer service/dispatch software.
• Billing and facilitating cross-border shipments into the USA.
• Work individually to prioritize own work as well as collaborate with the operations team.
• Verify and reconcile shipment data.
• Respond promptly to customer inquiries.
• Communicate updates to dispatch plans with colleagues and customers.
• Support management in improving processes and expanding the customer base.

Qualifications

• Education/experience in Transportation Management or Logistics.
• Ability to work in a fast-paced environment.
• Previous customer service experience.
• Strong attention to detail.
• Problem solving in a changing environment.
• Intermediate Microsoft Excel knowledge.
• Professional communication in both written and spoken English.

Hours

Full – time Monday to Friday shifts between 7:00 am to 6:00 pm, can change based on operational needs

Location

2929 41B St Delta

Job Types: Full-time, Permanent