Transformation Business Process Lead

Environmental 360 Solutions; Aurora; On-site; CAD 90,000 - 120,000; Full time

Job summary

Environmental 360 Solutions Ltd. (E360S) seeks a Transformation Business Process Lead to standardize and optimize enterprise processes across transformation workstreams, applying Lean/Six Sigma and ISO principles.

You will map current and future states, design SOPs, and ensure governance through KPIs. You will partner with functional leaders to gather requirements, identify gaps, and drive scalable process changes across the value chain, while developing training materials and enabling

Qualifications

• Bachelor's degree in Business, Operations, Industrial Engineering, or related field.
• 6+ years of experience in business process improvement, process engineering, or operational excellence.
• Lean/Six Sigma certification (Black Belt) strongly preferred.
• ISO 9001:2015 certification preferred.
• Experience with process mapping tools (e.g., Visio, Lucidchart, Signavio).
• Experience developing training content and delivering enablement sessions to functional teams.
• Experience in environmental waste, transportation, and regulated environments
• Strong process mapping, analysis, and documentation skills.
• Ability to translate functional requirements into standardized, scalable processes.

Responsibilities

• Lead current-state and future-state process mapping across transformation workstreams.
• Apply process engineering, Lean, and/or Six Sigma best practices to standardize and simplify business processes.
• Develop, maintain, and version-control SOP documentation leveraging ISO principles and quality management best practices.
• Partner with functional leaders to gather, validate, and align on business requirements for transformation and technology initiatives.
• Identify process gaps, redundancies, and improvement opportunities across the value chain.
• Support the design and implementation of new or redesigned processes across affected workstreams.
• Coordinate with business stakeholders to create training documentation, job aids, and reference materials.
• Plan and support training sessions and enablement activities for new processes, tools, and ways of working.
• Track post-go-live adoption of new processes and support continuous improvement.
• Maintain a centralized process repository/knowledge base in the Quality Management System (QMS) for the transformation program.
• Ensure performance is measured through approved KPIs for process rigor and governance.

Skills

Lean / Six Sigma (process improvement)

Process mapping

Documentation / SOP development

Change management

Facilitation

Education

Bachelor's degree in Business, Operations, Industrial Engineering, or related field

Tools

Visio

Lucidchart

Signavio

Fleetio

Navusoft

Trux

RouteSmart

Job description

At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste - we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters - where your ideas are valued, your growth is supported, and your impact is real - you’ve come to the right place.

The Transformation Business Process Lead drives process standardization across the enterprise in support of the transformation program. Acting as the program’s process engineer, this role leads current- and future-state process mapping, applies industry best practices to simplify and standardize processes, and produces the SOP documentation needed to sustain change, keeping in mind health and safety and environmental regulations. The role also optimizes processes by leveraging standardized technology across the enterprise, partnering closely with functional leaders to align on and document business requirements so that process and technology changes remain streamlined and consistent, driving optimal productivity and performance. Working closely with subject matter experts (SMEs), trainers, and project leads, the Business Process Lead ensures documented processes form the foundation for training material and delivery, enabling stakeholder adoption and long-term success.

Key Responsibilities

• Lead current-state and future-state process mapping across transformation workstreams.
• Apply process engineering, Lean, and/or Six Sigma best practices to standardize and simplify business processes.
• Develop, maintain, and version-control Standard Operating Procedure (SOP) documentation leveraging ISO principles and quality management best practices.
• Partner with functional leaders to gather, validate, and align on business requirements for transformation and technology initiatives.
• Identify process gaps, redundancies, and improvement opportunities across the value chain.
• Support the design and implementation of new or redesigned processes across affected workstreams.
• Coordinate with business stakeholders to create training documentation, job aids, and reference materials.
• Plan and support training sessions and enablement activities for new processes, tools, and ways of working.
• Track post-go-live adoption of new processes and support continuous improvement.
• Maintain a centralized process repository/knowledge base in the Quality Management System (QMS) for the transformation program.
• Ensure performance is measured through approved KPIs for process rigor and governance.

Qualifications & Experience

• Bachelor's degree in Business, Operations, Industrial Engineering, or related field.
• 6+ years of experience in business process improvement, process engineering, or operational excellence.
• Lean/Six Sigma certification (Black Belt) strongly preferred.
• ISO 9001:2015 certification preferred.
• Experience with process mapping tools (e.g., Visio, Lucidchart, Signavio).
• Experience developing training content and delivering enablement sessions to functional teams.
• Experience in environmental waste, transportation, and regulated environments
• Strong process mapping, analysis, and documentation skills. Able to distinguish symptoms from root causes and avoid standardizing a broken process.
• Ability to translate functional requirements into standardized, scalable processes that hold up across the enterprise, not just within a single function.
• Strong command of process engineering methodology (Lean/Six Sigma or equivalent), applied with discipline.
• Solid understanding of quality management principles, including documentation standards, compliance requirements, audit readiness, and governance controls.
• Ability to challenge functional leaders on the "way we've always done it" and build credible, data-backed cases for change.
• Strong documentation discipline including SOPs and process maps that are precise, unambiguous, and audit-ready with controls to support sustainability and business performance.
• Working knowledge of relevant business technology applications (e.g., Fleetio, Navusoft, Trux, RouteSmart) and how process design interacts with system configuration.
• Strong facilitation skills to run cross-functional workshops and drive alignment among stakeholders with competing interests.
• Ability to translate technical process detail into training content that lands with frontline users, not just process owners.
• Change management mindset, anticipating adoption risk across functional boundaries and building it into the rollout plan rather than treating training as an afterthought.

This is an active job posting for an existing vacancy. As part of our recruitment process, we may use automated or artificial intelligence–based tools in a limited way to support the initial screening and organization of applications. All hiring decisions are made by our recruitment and management teams.

Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.