Training Specialist (Bilingual)

Parkland Corporation; Mississauga; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Bilingual Training Specialist to enhance team performance through effective training solutions. You will design and deliver engaging training materials, facilitate virtual and in-store sessions, and support operational activities. This role offers an exciting opportunity to contribute to a culture of continuous learning and improvement. If you have a passion for education and experience in training development, this position is perfect for you. Join a dynamic team that values innovation and collaboration in the retail food sector.

Qualifications

• 3-5 years of training experience in retail food industry.
• Experience with Learning Management Systems and virtual classrooms.

Responsibilities

• Develop and deliver training materials for store operations.
• Facilitate in-store and virtual training sessions.
• Coordinate Food Safety Training program.

Skills

Adult Learning Principles

Training Development

Project Management

Communication Skills

Microsoft Office

Education

Post-secondary education in Adult Education

HR or Education related field

Tools

Learning Management System

Canva

Vyond

Movavi

Articulate 360

Job description

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Description

Competitive Benefits. Meaningful Extras. Unmatched Value.

The Opportunity

Reporting to the Director, Training and Development, the Bilingual Training Specialist is responsible for performing training needs assessments, designing and delivering training materials, including classroom and in-store training. The Bilingual Training Specialist works closely with various teams to develop training material that will support store operations, boost workplace performance, and support the company’s goals and core values.

Responsibilities

• Assist in the development of training material and communication to support operational activities such as brand standards, new procedures, new systems, and changes in execution; these may include written, visuals, or virtual tools and content.
• Build, update and facilitate virtual classroom training.
• Facilitate in-store training, nationally, for one to two weeks at a time for Franchise Partner onboarding and new store openings.
• Host and facilitate live events online.
• Assist with the administration of our Learning Management System.
• Develop content for our learning platform and tools to support business needs.
• Assist with the coordination of the Food Safety Training program.
• Liaise with other functional areas to ensure training support for all team members and functional areas, as required.
• Support our French speaking stores with other training requests as needed.

Experience, Education And Designations

• Minimum of 3-5 years of training experience, preferably in a retail food industry environment.
• Post-secondary education in Adult Education, HR, Education, or another related field.
• Prior experience working with a Learning Management System.
• Prior experience developing and hosting virtual classrooms and workshops preferred.
• Working knowledge of Microsoft Office applications (Word, Excel, PPT).
• Previous experience with Canva, Vyond, Movavi, Articulate 360 preferred.

Knowledge, Skills And Attributes

• Strong knowledge of adult learning principles and strategies for driving learner engagement and knowledge retention.
• Successful record of building effective learning experiences in the format of job aids, guides, infographics, videos, eLearning, and workshops.
• Ability to present complex information to a variety of audiences.
• Maintain a strong attention to detail and high accountability of deliverables.
• Proven project and time management skills in an environment where you may be contributing to several projects simultaneously.
• Highly organized with the ability to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Ability to travel throughout Canada with schedule flexibility to accommodate business needs, including evenings, weekends, and extended periods of travel. This position requires overnight and sometimes extended travel.
• Ability to meet the physical requirements of the position, which include lifting up to 40lbs and extended periods of standing and walking.
• A valid driver’s license and good driving record, as well as a reliable vehicle.

Additional sections about company culture, diversity, and legal requirements are present but can be summarized or omitted for conciseness.