Training Specialist 9233-0612

Foilcon; Toronto; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Training Specialist to enhance learning experiences through effective training programs. This entry-level contract role involves developing and delivering training for a configured environment, focusing on both technical and non-technical users. The ideal candidate will leverage eLearning authoring tools to create engaging content, ensuring inclusivity and user-centered design. Join a dynamic team where your contributions will shape the future of training and development in the IT services sector. If you're passionate about education and technology, this opportunity is perfect for you.

Qualifications

• Experience in delivering technical training and instructional design.
• Proficiency with eLearning tools and ability to simplify technical content.

Responsibilities

• Develop and deliver training for CE & F&O configured environment.
• Create and design training materials for diverse user groups.

Skills

Technical Training Delivery

eLearning Authoring Tools

Facilitation Skills

Data Interpretation for Training

Education

Degree in Education or Human Resources

Tools

Articulate Storyline

Camtasia

MS Office Suite

Job description

Join to apply for the Training Specialist 9233-0612 role at Foilcon

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Join to apply for the Training Specialist 9233-0612 role at Foilcon

HM Note: This hybrid contract role requires three (3) days in office. Candidates' resumes must include first and last name.

Description

Scope

• Develop and deliver training for CE & F&O configured environment.
• Provide Microsoft Dynamics CE & F&O application and product training to both technical and non-technical users.
• Create content in various formats to support training and change management.
• Design content following standards for inclusive, plain language, user-centered design.
• Develop, design, and deliver training materials for diverse user groups.

Assignment Deliverables

• Training Needs Assessment, Analysis, and Planning.
• Training Design, Development, and Delivery.
• Design approaches to integrate self-paced and instructor-led training within the Training Sandbox environment.
• Deliver system demos to business users.
• Create storyboards and digital training content from various sources.

Skills and Experience Requirements

Mandatory

• Practical knowledge and experience in delivering technical training.
• Experience with eLearning authoring tools (instructional design and development).

Desired

• Experience delivering IT training.
• Proficiency with authoring tools like Articulate Storyline, Rise, Camtasia, Vyond, MS Office Suite.
• Facilitation skills to simplify technical information for non-technical audiences.
• Ability to lead engaging virtual training sessions.
• Skill in interpreting data and technical documentation for training development.
• Experience developing role-based training.
• Knowledge of learning measurement and evaluation, including assessments.
• Familiarity with AODA requirements for e-learning and manuals.

Evaluation Criteria

• Training Development and Delivery Skills (40 points)
• Technical and Content Creation Skills (30 points)
• Communication and Facilitation Skills (20 points)
• Practical Experience with Dynamics CE & F&O (10 points)

Knowledge Transfer

• Storyboards and all source files for authoring tools.
• To whom: Managers, Project Managers, Team Members.
• When: Throughout project lifecycle via meetings and SharePoint documentation.

Must Haves

• Practical knowledge and experience in delivering technical training.
• Experience with instructional design and eLearning development.

Nice to Have

• Experience with designing and delivering courses using authoring tools like Articulate Storyline, Rise, Camtasia, Vyond, MS Office Suite.

Additional Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Human Resources
• Industries: IT Services and IT Consulting