Traffic Agent

Livingston International; Toronto; Hybrid; CAD 45,000 - 67,000; Full time

Job summary

Livingston International is seeking a Traffic Agent in Ontario to gather international documentation and arrange domestic delivery. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

The position requires at least 1 year of experience, a high school diploma or equivalent, and familiarity with international transportation and customs processes. Salary ranges from CAD 44,690 to CAD 67,200 depending on factors like experience and location.

Qualifications

• Familiarity with credit policies, traffic and forwarding methods and procedures.
• Must be able to coordinate desired delivery arrangements for clients from transportation companies.
• Familiarity with customs release process.

Responsibilities

• Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
• Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
• Process emails on live shipments and import files into systems for clearance
• Complete delivery orders and arrange pick-up
• Complete payment of freight/terminals by guarantee, check or wire transfer as needed

Skills

Credit policies

Delivery coordination

Customs release

Computer literacy

International transportation

Client service

Communication

Organizational skills

Time management

Education

High School/GED

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

The Traffic Agent is responsible for gathering international documentationand arranging domestic delivery to destination. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

KEY DUTIES & RESPONSIBILITIES

• Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
• Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
• Process emails on live shipments and import files into systems for clearance
• Complete delivery orders and arrange pick-up
• Complete payment of freight/terminals by guarantee, check or wire transfer as needed

KNOWLEDGE & SKILLS

• Familiaritywith credit policies, traffic and forwarding methods and procedures
• Must be able to coordinate desired delivery arrangements for clients from transportation companies
• Familiaritywith customs release process
• Computer and Internet skills required
• Must have knowledge of international transportation
• Client service oriented
• Strong oral and written communication
• Strong organization and problem-solving
• Prioritization and time management

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

COMPETENCIES

Business Acumen and Straight Talk

Agility

Customer First Focus

Inclusion and Collaboration

Accountability

Leading and Developing

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 44,690-67,200 CAD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, t his posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.