Technical Customs Analyst

Livingston International; British Columbia; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Livingston International is seeking a Technical Analyst to provide specialist support in research, case preparation and project management for global trade operations.

You will analyze tariff data, classify goods and validate documentation, while coordinating with government agencies and internal teams. The role emphasizes accuracy, multi-tasking and client-focused service in a dynamic regulatory environment.

Qualifications

• Familiarity with HS classifications and customs regulations is required.
• Strong client service orientation and professional presentation.
• Analytical problem solving with ability to handle diverse scenarios.
• Ability to work in a team and also independently with discipline.

Responsibilities

• Research and respond to complex information requests in a timely, professional manner.
• Analyze data from clients or internal teams to support decisions.
• Perform classifications for goods across industries.
• Validate trade documentation and ensure accuracy.
• Review tariff databases and advise Project Manager on recommendations.
• Coordinate with government departments for case presentation.
• Prepare briefs and presentations for consultants.
• Help lead small projects or portions thereof when needed.
• Train junior team members and share knowledge with peers.

Skills

Harmonized System knowledge

Client service orientation

Analytical problem solving

Team collaboration

Attention to detail

Multi-tasking

Independent work

Microsoft Office suite

Education

High School / GED

Associates Degree in Global Trade / Commerce

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Join Livingston’s Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our Global Trade Management experts help companies lower their costs, get to market faster, and free up resources as they do business internationally. You can be a part of our global operations and grow your career by becoming an expert in the ever-changing world of international trade.

Job Type

Location: ON Toronto - CN030, HomeOffice British Columbia, HomeOffice Ontario

Job Summary

The Technical Analyst provides technical support in the areas of research, case preparation and project management.

Key Duties & Responsibilities

• Research and respond to requests for complex information in a professional manner.
• Analyze and interpret information received from clients or internal team members.
• Perform complex classification for goods in all industries.
• Validate required trade documentation.
• Conduct analysis on client tariff database and make recommendations to Project Coordinator or Project Manager.
• Liaise with appropriate government departments with regards to case presentation and backup documentation.
• Assist in the preparation of briefs, cases and presentations for consultants.
• Prioritize and complete work according to project demands, customs requirements and Livingston standards.
• Provide on-the-job training for the less experienced members of the team.
• Participate fully with other team members in the day-to-day operation of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem solving and decision making, participating in meetings and handling projects.
• Act as Lead Hand in the absence of the Project Coordinator or Project Manager.
• May manage small projects or portions thereof, i.e. Classification or Valuation.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Knowledge & Skills

• Excellent knowledge of the Harmonized System of Classification and customs regulations.
• Ability to reflect a professional company image
• Demonstrated client service orientation
• Analytical problem solving ability, with flexibility in dealing with diverse customer scenarios
• Team player, with exceptional interpersonal with the ability to partner effectively with the team and business partners
• Highly organized and accurate, with ability to multi-task, prioritize and meet deadlines
• Ability to work independently and with a team
• Strong attention to detail and ability to process large amounts of information accurately
• Ability to make decisions and recommendations within authorized limits prescribedTechnically savvy – strong working knowledge of Microsoft Suite (Excel, Word., Outlook), internet, and business equipment

Work Experience – Minimum Required

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post‑secondary education in Global Trade/Commerce

COMPETENCIES

• Business Acumen and Straight Talk
• Accountability
• Customer First Focus
• Agility
• Leading and Developing
• Inclusion and Collaboration

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada:

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.