Tim Hortons Supervisor - SMU

Aramark; Halifax; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Medical & dental insurance

Paid vacation time

Paid sick time

Uniforms & safety shoes

Employee meal plan

Professional development reimbursement

Job summary

Tim Hortons Supervisor at Saint Mary's University within Aramark leads day-to-day retail operations, guiding a fast-paced campus team to deliver friendly service and uphold brand standards during peak hours.

You will work with the Assistant Retail Manager to drive sales, manage inventory, ensure food safety, and foster a positive team culture, with opportunities to grow into a permanent role.

Qualifications

• 3+ years' leadership experience
• 1+ years' food services experience
• Experience working with Starbucks, or similar speciality coffee franchise an asset
• Extensive knowledge of food handling and sanitation standards considered an asset
• Strong organizational and team building skills with the ability to coach and motivate team members
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Flexible schedule as some evening, weekend, and/or holiday work may be required

Responsibilities

• Operational Leadership: Run clean, well-organized shifts that prioritize safety, efficiency, and exceptional customer service.
• Team Coaching & Development: Manage team member performance by leading, motivating, and supporting team members.
• Inventory & Financial Control: Monitor stock levels, assist with ordering supplies, minimize product waste, and perform cash handling/reconciliation duties including float management and register audits.
• Quality & Standards: Ensure all coffee, beverages, and food items are prepared to Tim Horton's standards, strictly following health and safety guidelines.
• Administrative Support: Assist management with administrative duties such as opening/closing checklists, temp logs, and daily sales tracking.
• Guest Experience: Set the standard for guest satisfaction by resolving customer inquiries promptly and ensuring high-speed, friendly service during high-volume periods.
• Food Safety & Sanitation: Enforce strict health, safety, and sanitation protocols (HACCP, WHMIS, and provincial food safety regulations). Conduct daily food temperature and equipment checks.

Skills

Leadership

Food service

Microsoft Office

Team building

Customer service

Cash handling

Tools

Excel

Word

PowerPoint

Job description

Job Description

We are seeking a leader to join our team at Tim Horton's at Saint Mary's University!

As the Tim Hortons Supervisor, you will oversee day-to-day retail operations, leading a fast-paced team to deliver exceptional service, maintain strict brand standards, and keep operations running smoothly during peak campus hours. You will work closely with the Assistant Retail Manager to drive sales, manage inventory, ensure food safety compliance, and foster a positive team culture.

Job Responsibilities

• Operational Leadership: Run clean, well-organized shifts that prioritize safety, efficiency, and exceptional customer service.
• Team Coaching & Development: Manage team member performance by leading, motivating, and supporting team members. Provide real-time feedback and foster a positive team environment.
• Inventory & Financial Control: Monitor stock levels, assist with ordering supplies, minimize product waste, and perform cash handling/reconciliation duties including float management and register audits.
• Quality & Standards: Ensure all coffee, beverages, and food items are prepared to Tim Horton's standards, strictly following health and safety guidelines
• Administrative Support: Assist management with administrative duties such as opening/closing checklists, temp logs, and daily sales tracking.
• Guest Experience: Set the standard for guest satisfaction by resolving customer inquiries promptly and ensuring high-speed, friendly service during high-volume periods.
• Food Safety & Sanitation: Enforce strict health, safety, and sanitation protocols (HACCP, WHMIS, and provincial food safety regulations). Conduct daily food temperature and equipment checks.

Qualifications

• 3+ years' leadership experience experience required
• 1+ years' food services experience required
• Experience working with Starbucks, or similar speciality coffee franchise an asset
• Extensive knowledge of food handling and sanitation standards considered an asset
• Strong organizational and team building skills with the ability to coach and motivate team members
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Flexible schedule as some evening, weekend, and/or holiday work may be required

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

This is a contract position with the posibility of leading to a permanent position within or outside of Aramark at Saint Mary's University. Aramark Canada provides medical and dental insurance, paid vacation time, paid sick time, complimentary uniforms and safety shoes, employee meal plan, up to 50% reimbursement for professional development initiatives (ex: Red Seal certification, management training etc.), and more!

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.comor connect with us onFacebook,InstagramandTwitter.

The pay range for this position is $19.00 - $21.00.