Tim Horton's Frontline Associate

Aramark Canada; Peterborough; On-site; CAD 21,000 - 25,000; Full time

Job summary

Aramark Canada is seeking a front-line Tim Horton's associate at Fleming campus to warmly greet customers, prepare food and beverages, and ensure an exceptional guest experience. You will work in a fast-paced, team-oriented environment, developing skills in food service and retail operations.

The role emphasizes customer interaction, adherence to safety standards, and the ability to manage multiple tasks during busy periods.

Qualifications

• Experience in fast-food or quick service environments.
• Familiarity with POS systems.
• Strong time management during busy periods.
• Excellent customer service with diverse guests.
• Knowledge of food safety and sanitation.
• Ability to operate kitchen equipment safely.
• Retail experience is a plus but not required.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Greet customers warmly and provide attentive service to ensure a positive dining experience.
• Prepare food and beverages according to recipes and safety standards, including coffee, sandwiches, baked goods, and more.
• Operate POS for processing sales transactions accurately.
• Manage customer orders efficiently and upsell menu items to boost sales.
• Maintain cleanliness and sanitation of all work areas and dining spaces.
• Handle cash transactions and provide accurate change.
• Assist in operating kitchen equipment to support food prep.

Skills

Food service experience

POS familiarity

Time management

Customer service

Food safety

Kitchen equipment

Retail experience

Flexibility

Tools

POS systems

Job description

Job Description

Join our dynamic team as a front-line Tim Horton's associate at our Fleming campus location with Aramark Canada. In this energetic role, you will be the friendly face that welcomes customers, prepares delicious food and beverages, and ensures every guest has an exceptional experience. Your enthusiasm and dedication will help create a lively atmosphere where customers feel valued and satisfied. This position offers a fantastic opportunity to develop your skills in food service, customer interaction, and retail operations while working in a fast-paced, team-oriented environment.

Job Responsibilities

• Greet customers warmly and provide attentive service to ensure a positive dining experience
• Prepare food and beverages according to established recipes and safety standards, including coffee, sandwiches, baked goods, and more
• Operate POS (Point of Sale) for processing sales transactions accurately
• Manage customer orders efficiently through food service customer order management systems while upselling menu items to enhance sales
• Maintain cleanliness and sanitation of the workspace, including kitchen equipment, counters, dining areas, and food handling stations
• Handle cash register operations with precision, including processing cash transactions and giving accurate change
• Assist in operating kitchen equipment safely and efficiently to support food preparation activities

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Proven experience in food preparation, quick service restaurants, or fast-food environments with a focus on efficiency and quality
• Familiarity with POS systems
• Strong time management skills to handle multiple tasks during busy periods without compromising service qualityExcellent customer service skills with the ability to engage positively with diverse guests
• Knowledge of food safety management practices, sanitation standards, and proper food handling procedures
• Ability to operate kitchen equipment safely and effectively in a fast-paced setting
• Previous experience in retail sales transactions or grocery store environments is advantageous but not required
• Must be available to work flexible hours including evenings and weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

Minimum 1-2 years experience

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.