Tim Hortons/General Help

COMPASS GROUP CANADA; Kingston; Hybrid; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Overnight premium

Competitive wages

Job summary

COMPASS GROUP CANADA is seeking a General Helper to prepare, present and serve meals and drinks, ensuring quality and presentation. Overnight shift from 11pm to 7am is required.

Take orders with outstanding hospitality, prepare beverages, and assemble food items while following food safety standards. Maintain cleanliness and inventory in BOH/FOH areas and deliver fast, helpful service to guests.

Qualifications

• Passion for hospitality and creating exceptional Guest experiences.
• Ability to work under pressure while maintaining food safety standards.
• Passion for serving, making food and beverages and good time management.
• Learn to operate various equipment, carry boxes up to 25lbs, working in cold environments.
• Enjoy working with a successful team in a safe environment.
• Strong work ethic, punctual and responsible.
• Previous experience in guest service is an asset.

Responsibilities

• Take orders from guests with hospitality through friendly attitude, attentive behavior and product knowledge.
• Prepare beverages according to standards including marking lids and pots.
• Prepare bagels, wraps, sandwiches following proper builds and maintain food safety.
• Operate ovens/egg cookers and prepare baked products (muffins, donuts, breads, eggs, sausages).
• Ensure all showcase specifications are met.
• Clean production area and back of house daily.
• Receive and store inventory during delivery and stock FOH daily.
• Maintain cleanliness of restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintain speed of service with urgency to fill orders and meet guests' needs.
• Promptly recover from guest concerns or complaints by making it right.

Skills

Hospitality

Guest service

Time management

Team player

Punctual

Food safety

Tools

Ovens

Egg cookers

Job description

Job Summary

The General Helper will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Must be available to work 11pm to 7am

How you will Make an Impact:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Qualifications:

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

The hourly wage rate for this position is $17.60. Overnight premium of $1.00 per hour is added to rate of pay. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.