General Help - Part-Time/Full Time (Midnight Shifts)

COMPASS GROUP CANADA; Toronto; On-site; CAD 23,000 - 26,000; Full time

Job summary

COMPASS GROUP CANADA is hiring a Tim Hortons Team Member to prepare, present and serve meals and drinks, ensuring quality and presentation standards. The hourly wage is $17.75 with a $0.45 overnight premium for 11:00 p.m.–7:00 a.m. Final compensation based on skills and internal equity.

AI tools may be used in screening. Role involves taking orders with hospitality, preparing beverages and food items, maintaining food safety, and keeping the restaurant clean and organized.

Qualifications

• Experience in Quick Service Restaurant (QSR) preferred.
• Strong hospitality mindset and guest focus.
• Ability to learn and operate multiple service stations.
• Comfort with fast-paced environment and food safety standards.

Responsibilities

• Take guest orders with a friendly, attentive approach and strong product knowledge.
• Prepare beverages and follow standards for lids and pots.
• Assemble bagels, wraps, sandwiches and baked items with proper builds.
• Operate ovens and egg cookers to prepare muffins, donuts, breads, eggs, sausages, etc.
• Maintain cleanliness of the production and front-of-house areas; stock FOH/BOH as needed.

Skills

Hospitality

Customer service

Teamwork

Cash handling

Job description

Job Summary:

As a Tim Hortons Team Member you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation. The hourly wage for this role is $17.75, plus a $0.45 per hour overnight premium for hours worked between 11:00 p.m. and 7:00 a.m. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

As a Tim Hortons Team Member, you will:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About you:

• Availability to work overnight shifts from 11:00 p.m. to 7:00 a.m. is required. An additional $0.45 per hour overnight premium applies to eligible hours worked during the overnight shift.
• Previous Quick Service Restaurant (QSR) Experience is preferred.
• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Ability to cross-train and assist in other outlets to support business operations.