Tim Hortons Team member

COMPASS GROUP CANADA; St. Catharines; On-site; CAD 20,000 - 29,000; Part time

Job summary

COMPASS GROUP CANADA is seeking a Tim Hortons Team Member to support daily operations in a busy food-service environment in the Niagara region. You will take orders, prepare beverages, assemble bagels and sandwiches, and maintain high cleanliness and safety standards.

The role requires flexibility, strong customer service, and the ability to work efficiently under pressure. Compensation includes an hourly wage and total rewards details shared during the hiring process.

Qualifications

• Flexible availability and passion for hospitality.
• Previous guest service experience is an asset.
• Ability to carry boxes up to 25 lbs and work in cold environments.

Responsibilities

• Take orders from guests with hospitality and strong product knowledge.
• Prepare beverages according to standards and proper serving procedures.
• Prepare food items (bagels, wraps, sandwiches) and maintain food safety.
• Operate ovens/egg cookers and bake muffins, donuts, breads, eggs, sausages.
• Ensure all showcase specifications are met and maintain cleanliness of production and back-of-house areas.
• Receive and store inventory during deliveries and stock front-of-house daily.

Skills

Hospitality

Customer service

Food safety

Teamwork

Time management

Stamina

Cold environment

Job description

How You Will Make An Impact

You will be responsible for supporting our daily operations with a wide range of tasks such as cleaning, food preparation, serving meals, and dishwashing.

How You Will Make An Impact

You will be responsible for supporting our daily operations with a wide range of tasks such as cleaning, food preparation, serving meals, and dishwashing. The hourly wage for this role is $17.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

As a Tim Hortons Team Member, You Will

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

About You

• Flexible availability is an asset.
• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.
• Ability to cross-train and assist in other outlets to support business operations

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that is one of our greatest strengths. We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams - strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.