Thrift Store Associate: Customer Service & Donations

NRO The Salvation Army NRO; Douglas; On-site; CAD 24,000 - 30,000; Full time

Job summary

The Salvation Army Thrift Store seeks a dependable full-time associate to serve customers, process transactions, and manage donations. You will sort, price, and display merchandise while keeping the sales floor organized and safe.

The role requires lifting up to 29 lbs, attention to detail, and reliable teamwork in a fast-paced retail environment. Experience with cash registers and working in a computerized setting is valued.

Qualifications

• Willingness to support The Salvation Army mission and policies.
• Cash handling experience is required.
• Physical ability to lift up to 29 lbs and perform stocking tasks.
• Must comply with OH&S and health and safety policies.

Responsibilities

• Greet and assist customers and donors in a friendly manner.
• Process cash/debit transactions accurately with minimal errors.
• Sort, price, and stock donations; maintain storefront appearance.
• Adhere to store policies for refunds, cheques, and holds.
• Maintain safety, security, and housekeeping standards in-store.

Skills

Attention to detail

Self-motivated

Independent worker

Interpersonal skills

Communication skills (oral)

Physical strength

Education

High school coursework

Alternative education/experience

Tools

Cash registers

Computerized environment

Job description

The Salvation Army Thrift Store seeks a dependable full-time associate to serve customers, process transactions, and manage donations. You will sort, price, and display merchandise while keeping the sales floor organized and safe.

The role requires lifting up to 29 lbs, attention to detail, and reliable teamwork in a fast-paced retail environment. Experience with cash registers and working in a computerized setting is valued.