Thrift Store Shift Lead - Customer Experience & Operations

The Salvation Army International; Calgary; Hybrid; CAD 26,000 - 33,000; Full time

Job summary

The Salvation Army International is seeking a Store Associate to support daily thrift store operations in a permanent full-time role. You will assist the Store Manager, engage with customers and donors, handle transactions, and help maintain orderly, welcoming shop floors.

This position emphasizes safety, teamwork, and attention to detail, with responsibilities including stock handling, inventory control, and assisting with window and merchandise displays as needed.

Qualifications

• Completion of some high school.
• Two years of experience in a store or warehouse.
• Proven interpersonal and communication skills.
• Able to lift up to 30 lbs.

Responsibilities

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items and ensure accurate handling.
• Process cash and debit transactions accurately.
• Maintain store budgets by upholding customer service standards.

Skills

Interpersonal skills

Communication

Teamwork

Physical fitness

Education

Some high school

Job description

The Salvation Army International is seeking a Store Associate to support daily thrift store operations in a permanent full-time role. You will assist the Store Manager, engage with customers and donors, handle transactions, and help maintain orderly, welcoming shop floors.

This position emphasizes safety, teamwork, and attention to detail, with responsibilities including stock handling, inventory control, and assisting with window and merchandise displays as needed.