Theatre Operations Manager — Flexible Hours

Famous Players LP; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow & more!

Job summary

Cineplex is seeking a Theatre Manager in Winnipeg to lead operations across Amusement, Food & Beverage, Guest Service and Retail, ensuring policy compliance and a clear business vision.

You will recruit, train and coach venue management, drive revenue, manage budgets, and uphold high guest satisfaction through strong leadership and collaborative teamwork. The role requires flexible hours and strong negotiation skills to maintain service excellence.

Qualifications

• Experience in a similar theatre/entertainment environment.
• Ability to analyze customer needs and offer appropriate options, solutions and resolutions.
• Proven ability to lead a multi‑department team during high‑volume periods.
• Strong prioritization and people development while meeting financial targets and reporting responsibilities.
• Strong conflict resolution, negotiation and objection handling skills.
• Comfortable building relationships with corporate departments, partners, employees and guests.
• Proficient with Microsoft Office.
• Schedule flexibility to work extended hours.

Responsibilities

• Maintaining the seamless operation of Amusement, Food & Beverage, Guest Service and Retail operations within the venue.
• Ensuring the facility reflects Company standards, and all relevant checklists and inspections are up to date as per internal and external requirements.
• Executing Groups & Events within venue.
• Recruit, interview, train, and coach venue management, and plan for succession.
• Ensure fair and equitable discipline, in compliance with the Company’s policy and severity table, implementing appropriate actions for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation.

Skills

Leadership

Customer needs analysis

Cross‑department leadership

Prioritization

Conflict resolution

Relationship building

Microsoft Office

Flexibility (hours)

Tools

Microsoft Office

Job description

Cineplex is seeking a Theatre Manager in Winnipeg to lead operations across Amusement, Food & Beverage, Guest Service and Retail, ensuring policy compliance and a clear business vision.

You will recruit, train and coach venue management, drive revenue, manage budgets, and uphold high guest satisfaction through strong leadership and collaborative teamwork. The role requires flexible hours and strong negotiation skills to maintain service excellence.