Theatre Manager 2114

Cineplex Inc.; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Job summary

Cineplex Inc. in Winnipeg seeks a Theatre Manager to lead theatre operations and ensure exceptional guest experiences. You will oversee Amusement, Food & Beverage, Guest Service, and Retail, aligning with company standards while driving growth and strategic projects.

The role requires strong leadership across departments, budget stewardship, and the ability to coach staff, manage events, and maintain compliance with policies. Flexible hours are expected.

Qualifications

• Experience in a theatre/entertainment operations role.
• Ability to assess customer needs and offer solutions.
• Proven success leading teams across multiple departments.
• Able to prioritize tasks and manage performance and financial targets.
• Strong negotiation and conflict-resolution skills.
• Ability to build relationships with internal and external partners and guests.
• Proficient in Microsoft Office.
• Schedule flexibility for extended hours.

Responsibilities

• Maintain seamless operation of Amusement, Food & Beverage, Guest Service and Retail within the venue.
• Ensure venue reflects Company standards and all checklists/inspections are up to date.
• Execute Groups & Events within the venue.
• Recruit, interview, train, and coach venue management and plan succession.
• Ensure fair discipline per policy; take appropriate actions for performance issues.
• Manage theatre budget, grow revenue, and drive business initiatives.

Skills

Experience in similar environment

Customer needs analysis

Team leadership during peak periods

Multitasking and development of staff

Conflict resolution and negotiation

Relationship building with departments

Microsoft Office proficiency

Flexible hours availability

Tools

Microsoft Office Suite

Job description

City: Winnipeg

What you will do:

Theatre Manager Cineplex’s Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

• Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
• Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
• Being responsible for executing Groups & Events within venue.
• Recruit, interview, train, and coach venue management, and plan for succession.
• Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.

Qualifications:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
• Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
• Proficient with Microsoft Office Suite.
• You have schedule flexibility to work extended hours as required.

Additional Information:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow & more!

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life.

Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

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