Theatre Operations & Guest Experience Leader

Famous Players LP; Vaughan; On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Job summary

Cineplex is seeking a Theatre Manager for one of its venues in Vaughan, Canada. The role focuses on maintaining seamless operations across Amusement, Food & Beverage, Guest Service and Retail, while upholding company standards and executing groups and events.

Ideal candidates bring at least 2 years of management experience, strong leadership, and a passion for guest service. Flexible hours and opportunities for growth are offered alongside comprehensive benefits.

Qualifications

• Minimum 2 years management experience in a similar environment.
• Ability to lead a team during high volume periods across multiple departments.
• Ability to prioritize and manage multiple activities while meeting financial targets and reporting responsibilities.
• Strong conflict resolution, negotiation and objection handling skills.
• Ability to build and maintain relationships with corporate departments, partners, employees and guests.

Responsibilities

• Maintain seamless operation of all Amusement, Food & Beverage, Guest Service and Retail operations within the venue.
• Ensure facility reflects Company standards and all checklists and inspections are up to date.
• Execute Groups & Events within venue.
• Recruit, interview, train and coach venue management, and plan for succession.
• Manage theatre budget, grow revenue, and drive business forward.

Skills

Conflict resolution

Negotiation

Objection handling

Microsoft Office

Team leadership

Guest service

Schedule flexibility

Tools

Microsoft Office

Job description

Cineplex is seeking a Theatre Manager for one of its venues in Vaughan, Canada. The role focuses on maintaining seamless operations across Amusement, Food & Beverage, Guest Service and Retail, while upholding company standards and executing groups and events.

Ideal candidates bring at least 2 years of management experience, strong leadership, and a passion for guest service. Flexible hours and opportunities for growth are offered alongside comprehensive benefits.