Theatre Box Supervisor, Seasonal Part Time, Rogers Place

Compass Group Canada; Edmonton; On-site; CAD 42,000 - 60,000; Full time

Job summary

Compass Group Canada is seeking a Theatre Box Supervisor to oversee bartenders, servers, and support staff in a high-end hospitality setting. You will ensure service excellence, maintain brand standards, and uphold safety protocols.

This role emphasizes leadership, guest engagement, and operational oversight in a fast-paced environment. You will lead, coach, and mentor a diverse team, respond to guest inquiries, and build strong relationships with season ticket holders while ensuring smooth

Qualifications

• Evening and weekend availability required.
• Previous food and beverage experience or completion of a Hospitality Management Certificate.
• Previous supervisory experience required.
• Attention to detail and a strong sense of urgency.
• Excellent communication skills.
• Ability to work in a fast paced and high-volume environment.
• Demonstrate positive attitude and professional demeanor.
• Ability to move, lift, carry, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Physical ability to carry out the duties of the position.

Responsibilities

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all associates.
• Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders.
• Lead, train, coach, and mentor the team.
• Answer guest inquiries and address concerns in a timely manner.
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs.
• Maintain brand standards in setting up, maintaining, taking down a high-end buffet.
• Develop and maintain relationships with season ticket holders, anticipating guests needs.

Skills

Evening availability

Weekend availability

Excellent communication

Attention to detail

Sense of urgency

Leadership experience

Fast-paced environment

Positive attitude

Professional demeanor

Lift 50 lbs

Education

Hospitality Management Certificate

Job description

The Theatre BoxSupervisor is responsible for overseeing the bartenders, servers, and support staff working in this area and ensuring all applicable policies and procedures are followed consistently.

Duties andResponsibilities

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by allassociates
• Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders
• Lead, train,coach,and mentor the team
• Answer guest inquiries and address concernsin a timely manner
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs
• Maintain brand standards in setting up,maintaining, taking down a high-end buffet
• Develop andmaintainrelationships with season ticket holders, anticipating guests needs

Qualifications,Skillsand Abilities

• Evening and weekend availability required
• Previousfood and beverage experience or completion of aHospitality Management Certificate
• Previous supervisory experience required
• Attention to detail anda strong senseof urgency
• Excellent communication skills
• Ability to work in a fast paced and high-volume environment
• Demonstrate positive attitude and professional demeanor
• Ability to move, lift, carry, pull, and place objects weighing less than or equal to 50 pounds withoutassistance
• Physical ability to carry out the duties of the position