Server, Rogers Place

Compass Group Canada; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Career growth opportunities

Employee recognition programs

Job summary

Compass Group Canada in Edmonton is seeking friendly servers to deliver a high-quality guest experience. You will greet guests, take and deliver orders, and maintain cleanliness and safety standards in a fast-paced environment.

Responsibilities include knowledge of the menu, coordinating with kitchen staff, handling payments, and supporting events. Evening and weekend availability is required; ProServe certification is essential.

Qualifications

• Previous experience in a similar role.
• A positive attitude and ability to work under pressure.
• Experience providing excellent customer service in a fast-paced environment.
• You must have a valid ProServe.
• Exceptional communications skills and ability to get along well with others.
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift.
• Evening and weekend availability required.

Responsibilities

• Greet guests warmly and take food and beverage orders.
• Deliver orders promptly and maintain food safety standards.
• Know the menu and make recommendations to guests.
• Coordinate with back-of-house to ensure accurate orders and special requests.
• Address complaints promptly and escalate when needed.
• Keep premium areas clean and well-stocked before/after service.

Skills

Customer service

Positive attitude

Under pressure

ProServe

Communication skills

Teamwork

Job description

Servers are responsible for taking food and beverage orders and efficiently delivering items to guests while ensuring a high-quality guest experience. They handle transactions, maintain cleanliness and follow food safety standards, and assist guests promptly and professionally in a fast-paced environment.

Duties And Responsibilities

• Promptly and warmly greet guests in one of our premium spaces; take food and beverage orders from guests in an efficient manner, following established steps of service
• Deliver food and drink promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Knowledge of the menu, with the ability to make suggestions
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the premium areas are properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Collect payments from guests, ensuring all bills are closed to the proper tender
• Work with staff of other departments to perform job duties during special events and functions
• Comply to all Health and Safety Policies and procedures
• Build relationships with guests
• Adhere to uniform standards and job specific standard operation procedures

Qualifications, Skills And Abilities

• Previous experience in a similar role
• A positive attitude and ability to work under pressure
• Experience providing excellent customer service in a fast-paced environment
• You must have a valid ProServe
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift
• Evening and weekend availability required

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.