Server (Part-time) - Sydney

Great Canadian Entertainment; Sydney; Sur place; CAD 30 000 - 42 000; Plein temps

Résumé du poste

Great Canadian Entertainment in Sydney, Canada is seeking a customer-focused server to support a variety of hospitality settings including restaurant, buffet, coffee shop, casino floor, bar, and events. You will greet guests, take orders, serve, and ensure satisfaction while adhering to safety and licensing regulations.

The role requires a High School Diploma, at least 1 year of serving experience, POS experience, and Food Safety Certification with the ability to obtain a Gaming License.

Qualifications

• Minimum 1 year serving experience
• POS experience
• Food Safety Certification
• Ability to obtain Gaming License

Responsabilités

• Greets guests by name wherever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans tables or counters; removes dishes; restocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when applicable
• Covers other servers' sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Formation

High School Diploma

Outils

POS system

Description du poste

JOB DESCRIPTION

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary

JOB DESCRIPTION

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greets guests by name wherever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans table s or counters; removes dishes; re-stocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when applicable
• Covers other servers' sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education And Qualifications

• High School Diploma
• Minimum 1 year serving experience effective and service-oriented communication
• POS experience
• Food Safety Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

• Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours