Theatre Box Supervisor

Rogers Place; Edmonton; Sur place; CAD 25 000 - 30 000; Temps partiel

Résumé du poste

Rogers Place in Edmonton is seeking a Theatre Box Supervisor to lead bartenders, servers and support staff in the Theatre Box area, ensuring service excellence and adherence to policies.

You will oversee dining operations, train and mentor the team, respond to guest inquiries, and ensure health and safety standards are met while maintaining brand standards for high-end buffets and season ticket holder relations.

Qualifications

• Evening and weekend availability is required.
• Previous food and beverage experience or Hospitality Management Certificate.
• Previous supervisory experience required.
• Attention to detail and a strong sense of urgency.
• Excellent communication skills.
• Ability to work in a fast-paced and high-volume environment.
• Demonstrate a positive attitude and professional demeanor.
• Ability to move, lift, carry, pull, and place objects up to 50 pounds without assistance.
• Physical ability to carry out the duties of the position.

Responsabilités

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all associates.
• Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders.
• Lead, train, coach, and mentor the team.
• Answer guest inquiries and address concerns in a timely manner.
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs.
• Maintain brand standards in setting up, maintaining, taking down a high-end buffet.
• Develop and maintain relationships with season ticket holders, anticipating guests needs.

Connaissances

Evening & weekend availability

Food & beverage exp

Supervisory experience

Attention to detail

Communication skills

Fast-paced environment

Positive attitude

Physical ability

Description du poste

Locations

60644-Rogers Place - Thea | 60644 SUITE 300 10220 104 AVE NW EDMONTON, AB T5J 0H6, CAN

• On-site
• Rate: $20 CAD per hour
• Service & Hospitality
• Part-Time
• Requisition #: CHAIR009656

Description

The Theatre BoxSupervisor is responsible for overseeing the bartenders, servers, and support staff working in this area and ensuring all applicable policies and procedures are followed consistently.

Duties andResponsibilities

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by allassociates
• Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders
• Lead, train,coach,and mentor the team
• Answer guest inquiries and address concernsin a timely manner
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs
• Maintain brand standards in setting up,maintaining, taking down a high-end buffet
• Develop andmaintainrelationships with season ticket holders, anticipating guests needs

Qualifications,Skillsand Abilities

• Evening and weekend availability required
• Previousfood and beverage experience or completion of aHospitality Management Certificate
• Previous supervisory experience required
• Attention to detail anda strong senseof urgency
• Excellent communication skills
• Ability to work in a fast paced and high-volume environment
• Demonstrate positive attitude and professional demeanor
• Ability to move, lift, carry, pull, and place objects weighing less than or equal to 50 pounds withoutassistance
• Physical ability to carry out the duties of the position