Temporary Parts Technician

rentcoequipment; Grande Prairie; On-site; CAD 54,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Promote from within policy

Employee referral bonus

Fantastic team to work with

Monthly cake days

Job summary

Rentco Equipment Ltd. in Grande Prairie is seeking a temporary, full-time Parts Technician to join our Grande Prairie Head Office team until the end of February 2027.

The role focuses on delivering excellent customer service across in-person, phone, email, and Kenect channels, processing parts orders via POR, stocking parts, and supporting service technicians with timely parts. Qualified candidates include Journeyman Parts Technicians or those with equivalent experience, with strong computer

Qualifications

• Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience
• Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
• Excellent attention to detail, organization, problem-solving, and time management skills
• Excellent written and verbal communication skills
• Ability to build and maintain lasting relationships with customers
• Ability to perform basic mathematical calculations
• Ability to lift up to 50 lbs.

Responsibilities

• Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
• Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
• Supplying service technicians with parts ordered through parts requisition forms
• Verifying received shipments by checking order against shipping documents
• Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
• Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
• Keeping parts department stocked and orderly by maintaining min and max levels
• Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation

Skills

Journeyman Parts Tech

Microsoft Office

Customer service

Attention to detail

Time management

Communication

Basic math

Lifting 50 lbs

Relationship building

Education

Journeyman Parts Technician

Tools

POR (Point of Rental)

Bobcat training

Husqvarna training

Stihl training

Honda training

Job description

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.

We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027.

As the Parts Technician, you are responsible for:

• Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
• Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
• Supplying service technicians with parts ordered through parts requisition forms
• Verifying received shipments by checking order against shipping documents
• Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
• Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
• Keeping parts department stocked and orderly by maintaining min and max levels
• Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation

You have the following education, training, and skills:

• Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience
• Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
• Excellent attention to detail, organization, problem-solving, and time management skills
• Excellent written and verbal communication skills
• Ablity to build and maintain lasting relationships with customers
• Ablity to perform basic mathematical calculations
• Ablity to lift up to 50 lbs.

Rentco Equipment offers:

• Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician and $39.20/hr. for those with equivalent experience)
• Promote from within policy
• Employee referral bonus
• Fantastic team to work with
• Monthly cake days to celebrate birthdays and work anniversaries