Front Counter Equipment Rental/Sales Representative

A Hiring Company; Peace River; On-site; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

RRSP/DPSP

Year-round employment with great hours

Employee discount

Promote from within

Employee referral bonus

Cake days

Job summary

Rentco Equipment Ltd. in Peace River is seeking an Equipment Rental/Sales Representative for the front counter. You will provide excellent customer service in-person, by phone, email, or through Kenect, and process rentals and purchases.

This role includes dispatching drivers, preparing invoices, and maintaining stocked, organized shelves. It requires 2–3 years in rental or related equipment knowledge, and the ability to work Monday–Friday with weekend/on-call rotations.

Qualifications

• 2–3 years experience in the rental industry or knowledge of construction, forestry and oilfield equipment.
• Monday–Friday availability with weekend and on-call rotation.
• Excellent customer skills.
• Excellent time management and problem-solving skills.
• Intermediate computer skills including Excel and Outlook and ability to learn internal software.

Responsibilities

• Provide excellent customer service in-person, by phone, email or Kenect with equipment information.
• Dispatch drivers and equipment to customer locations and process rentals/purchases using POR.
• Prepare invoices and customer statements and direct pickup locations.
• Maintain stocked, clean shelf areas and assist with merchandising.
• Participate in Saturday rotation and on-call rotation.

Skills

Customer service

Time management

Problem solving

Communication

Tools

Microsoft Excel

Outlook

Internal software

Job description

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.

We are hiring a full-time Equipment Rental/Sales (Front Counter) Representative to work at our Peace River branch.

As the Equipment Rental/Sales Representative, you are responsible for:

• Providing excellent customer service in-person, over the phone, via email, or through Kenect by providing them with information about our equipment and stock
• Completing store opening and closing procedures, such as end of day cash out
• Dispatching drivers and equipment to customer locations
• Processing customer rentals and purchases using Point of Rental (POR) and in accordance with Rentco's procedures
• Preparing detailed invoices and customer statements
• Directing customers where to pick up equipment and notifying Shipper/Receiver's using two-way radios
• Maintaining a high level of product and service knowledge through dealer specific training,
• Following up with customers and cold calling when applicable to drive more business
• Participating in merchandizing and promotional activities
• Creating work orders for damaged or deficient equipment
• Verifying received shipments by checking order against shipping documents and notify Manager of any discrepancies and omissions
• Keeping shelf selection areas stocked and clean and orderly
• Participating in a Saturday rotation and on-call (evening and weekends) rotation

You have the following knowledge, skills, and abilities:

• 2-3 years experience in the rental industry or proven knowledge of construction, forestry, and oilfield equipment.
• Ability to work Monday- Friday and be a part of a weekend and on-call schedule
• Excellent customer skills
• Excellent time management and problem-solving skills
• Intermediate computer skills, including programs Microsoft Excel and Outlook, and the ability to learn our internal software

Rentco Equipment offers:

• Competitive wages
• Comprehensive benefits (This position starts at$24.00/hr.)
• RRSP/DPSP program
• Stable, year-round employment with great hours (Monday to Friday plus weekend and on-call, when required)
• Employee discount
• Promote from within policy
• Employee referral bonus
• Fantastic team to work with
• Monthly cake days to celebrate birthdays and work anniversaries

Compensation details: 24-24 Hourly Wage